Andrew Jose Reviews
1 Charlotte Street, Fitzrovia, London, W1T 1RB
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313 reviews
I had my hair coloured and cut last night using a Groupon voucher at Andrew Jose, and I will not be returning. My appointment was at 5:45 and I was not seen until 6:15, half an hour sitting there waiting. If I hadnt have already paid for the voucher then I would have left. I had Sonia, who was very nice, and the colour was put on quickly. But I was then left for nearly an hour with colour on my hair, and not offered a magazine, a drink or anything. The cut was not consulted on before the colour went on and when my hair had been washed she just said you want a trim. I did....but what if I didn't!? Arent hair dressers supposed to look at your hair dry first?! After 2 and 3/4 hours I left the salon, my hair did look nice, and I am pleased with it. But in terms of service it is appalling. I should have read the reviews before I paid for the voucher. I should have known it was going to be a bad experience when I arrived at the reception to have to wait for the 2 men to finish their conversation before they even said hello. Rude, poor service, never ever again!!!!
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