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Venue rating

4.6

144 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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The Cocoon Rooms
The Cocoon Rooms
1 Upper Ham Road,
Richmond upon Thames, Surrey, TW10 5LD
United Kingdom

Salon

The Cocoon Rooms
1 Upper Ham Road,
Richmond upon Thames, Surrey, TW10 5LD
United Kingdom

Opening hours

Mon - Closed -
Tue - Thur 10:00 am - 9:00 pm
Fri 10:00 am - 8:00 pm
Sat 10:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

The Cocoon Rooms   Last minute
This venue offers discounts on last minute bookings.

Step inside The Cocoon Rooms and find yourself in a world seperated from the garish lights and harsh sounds of the world outside. Step inside a place where serenity and calm are in abundance.

The Cocoon Rooms founder Sarah Roussinov has drawn on her wealth of experience in the spa and beauty industry to come up with a destination salon that combines amazing treatments with results driven products.

These treatments are performed with great skill, by experienced and knowledgeable therapists who appear to love what they do so much, they really are a credit to the company.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.6

Chain rating

Based on 144 reviews

5 stars 95
4 stars 41
3 stars 6
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Endermologie Lipo-Massage® (1)
  • Spray Tanning and Sunless Tanning (1)
  • Face
  • Beauty Treatments (1)
  • Eyebrow and Eyelash Treatments (2)
  • Eyebrow Threading (1)
  • Facials (19)
  • Hair removal
  • Brazilian Waxing (3)
  • Hollywood Waxing (10)
  • Waxing (3)
  • Massage
  • Deep Tissue Massage (67)
  • Face Massage (8)
  • Lymphatic Drainage Massage (1)
  • Pre and Post Natal Massage (2)
  • Stone Massage Therapy (11)
  • Therapeutic Massage (23)
  • Nails
  • Gel Nails (3)
  • Manicure (1)
  • Pedicure (13)
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Have you been here? Write a review
Verified review Visited June 2015
Posted 3 days ago
I had a Wellbeing or Deep Tissue Massage and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 week ago
I had a Shellac Manicure, Pedicure and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 week ago
This is a small, cosy venue located away from the hustle and bustle of the main shopping areas in Richmond. This makes it a lovely, quiet place to escape to .The aroma stone massage was relaxing and just what I needed after a stressful shift at work.

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Verified review Visited June 2015
Posted 1 week ago
I had a Wellbeing or Deep Tissue Massage and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 3 weeks ago
I had a Endermologie and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 3 weeks ago
Brilliant attentive staff. Friendly and chatty massage was lovely. Helped me with tension through the massage. Would recommend to friends and family.

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Verified review Visited June 2015
Posted 3 weeks ago
Faith did such a good job! Brilliant work on the hard knots in my shoulders! And the facial was relaxing left my skin clean and dewy. Highly recommended!

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Verified review Visited June 2015
Posted 3 weeks ago
I had a Pedicure and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
Very happy, appointment with Faith who is lovely. Nails great and nice salon. Will return, very easy to park for free and all staff very friendly.

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Verified review Visited May 2015
Posted 1 month ago
A great little salon and amazing well being massage. I would recommend this treatment and salon to my friends and will visit again.

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Verified review Visited May 2015
Posted 1 month ago
I had a Wellbeing or Deep Tissue Massage and have awarded it 3 stars.

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Verified review Visited May 2015
Posted 1 month ago
Fantastic massage and lovely relaxing salon in a beautiful area of London, just down the road from Richmond. This was my second time booking this massage and the therapist remembered my preferences, which was great. I will be booking again soon.

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Verified review Visited May 2015
Posted 1 month ago
Lovely local salon to me.Staff very friendly and professional, high standard of treatments.Thank you and will definately be back soon!

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Verified review Visited May 2015
Posted 1 month ago
Ewelina (apologies if I spelt it wrong) was absolutely WONDERFUL. I will certainly be booking again in the next few weeks.

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Verified review Visited May 2015
Posted 1 month ago
This is a really great venue. Fab for a local spot, treatments are really great and staff truly lovely. For the first time I had huge trouble booking with email accounts not working but I've been about ten times so happy to assume this was a blip.

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Verified review Visited May 2015
Posted 1 month ago
I had a Eyebrow threading or tweezing and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
Brilliant experience, lovely staff. Treatment was amazing for my very sore back. Personal experience as to meet what I wanted from the treatment

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Verified review Visited May 2015
Posted 1 month ago
Fantastic calm salon, lovely team, very welcoming and knowledgeable. Lovely way to spend my first Friday afternoon on maternity leave.

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Verified review Visited May 2015
Posted 1 month ago
Fantastic calm salon, lovely team, very welcoming and knowledgeable. Lovely way to spend my first Friday afternoon on maternity leave.

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Verified review Visited May 2015
Posted 1 month ago
Fantastic calm salon, lovely team, very welcoming and knowledgeable. Lovely way to spend my first Friday afternoon on maternity leave.

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