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Venue rating

4.6

155 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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The Cocoon Rooms
The Cocoon Rooms
1 Upper Ham Road,
Richmond upon Thames, Surrey, TW10 5LD
United Kingdom

Salon

The Cocoon Rooms
1 Upper Ham Road,
Richmond upon Thames, Surrey, TW10 5LD
United Kingdom

Opening hours

Mon - Closed -
Tue - Thur 10:00 am - 9:00 pm
Fri 10:00 am - 8:00 pm
Sat 10:00 am - 6:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Cocoon Rooms

Step inside The Cocoon Rooms and find yourself in a world seperated from the garish lights and harsh sounds of the world outside. Step inside a place where serenity and calm are in abundance.

The Cocoon Rooms founder Sarah Roussinov has drawn on her wealth of experience in the spa and beauty industry to come up with a destination salon that combines amazing treatments with results driven products.

These treatments are performed with great skill, by experienced and knowledgeable therapists who appear to love what they do so much, they really are a credit to the company.

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Comments

Reviews (written by customers after their visit)

4.6

Chain rating

Based on 155 reviews

5 stars 99
4 stars 47
3 stars 7
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Endermologie Lipo-Massage® (1)
  • Spray Tanning and Sunless Tanning (1)
  • Face
  • Beauty Treatments (1)
  • Eyebrow and Eyelash Treatments (2)
  • Eyebrow Threading (1)
  • Facials (19)
  • Hair removal
  • Brazilian Waxing (3)
  • Hollywood Waxing (10)
  • Waxing (3)
  • Massage
  • Deep Tissue Massage (70)
  • Face Massage (8)
  • Lymphatic Drainage Massage (1)
  • Pre and Post Natal Massage (2)
  • Reflexology (1)
  • Stone Massage Therapy (12)
  • Therapeutic Massage (28)
  • Nails
  • Gel Nails (3)
  • Manicure (1)
  • Pedicure (13)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 1 day ago
I had a Wellbeing or Deep Tissue Massage and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 3 days ago
Absolutely amazing treatment. Therapist one of the best I've yet to have. Great facility. Would most definitely return for this massage.

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Verified review Visited July 2015
Posted 1 week ago
Sarah was amazing! Would recommend her to anyone! Rooms are clean, quiet and relaxing. The massage was incredibly firm as I had asked and the facial was just beautiful.

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Verified review Visited May 2014
Posted 2 weeks ago
I had passed the Cocoon Rooms on many occassions and wondered what it was like inside. I noticed they were on Wahanda and thought I'd give them a try. I'm glad that I did. I have found the perfect retreat from a stressful job. The therapists are absolutely lovely and really know what they're doing. I felt my stress melting away with every stroke of my massage. Keep up the good work ladies.

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Verified review Visited August 2014
Posted 2 weeks ago
I had a wellbeing massage which is the most amazing treatment. The venue was nice and clean. The temperature was perfect. Sheer luxury.

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Verified review Visited September 2014
Posted 2 weeks ago
I had a hot stone massage and I have given it four stars. As always the staff were fantastic. My therapist was so friendly and gave me a wonderfully soothing massage. Bliss!

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Verified review Visited October 2014
Posted 2 weeks ago
I love this place. I leave feeling fantastic. The massages are wonderful. The therapists are friendly and extremely professional. The wellbeing massage is very relaxing and leaves me feeling soooo relaxed. Don't miss out. Book yourself a treat today.

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Verified review Visited January 2015
Posted 2 weeks ago
I had a deep tissue massage here. I requested only medium pressure to be used but I still found it painful. The therapist was lovely and in fairness to her I think that my tissues have become more sensitive in the past few years. I usually opt for wellbeing or aromastone massages at this venue so I think I will go back to having these instead. Fab place. Would definitely recommend it.

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Verified review Visited January 2015
Posted 2 weeks ago
What can I say? I am hooked on this place. The therapists are fantastic. The wellbeing massage is my favourite. I can highly recommend this place.

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Verified review Visited March 2015
Posted 2 weeks ago
This was my first reflexology treatment. I love this venue. It is a perfect haven of peace and tranquility. Reflexology was lovely. I slept really well that night.

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Verified review Visited July 2015
Posted 3 weeks ago
This was a birthday treat for my mother-in-law and she absolutely loved it. The girls on reception were really nice, friendly and were very adaptive to our requirements. Would definitely recommend it to anyone and will be visiting the saloon soon myself!

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Verified review Visited June 2015
Posted 4 weeks ago
I had a Wellbeing or Deep Tissue Massage and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
I had a Shellac Manicure, Pedicure and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 month ago
This is a small, cosy venue located away from the hustle and bustle of the main shopping areas in Richmond. This makes it a lovely, quiet place to escape to .The aroma stone massage was relaxing and just what I needed after a stressful shift at work.

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Verified review Visited June 2015
Posted 1 month ago
I had a Wellbeing or Deep Tissue Massage and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
I had a Endermologie and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
Brilliant attentive staff. Friendly and chatty massage was lovely. Helped me with tension through the massage. Would recommend to friends and family.

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Verified review Visited June 2015
Posted 1 month ago
Faith did such a good job! Brilliant work on the hard knots in my shoulders! And the facial was relaxing left my skin clean and dewy. Highly recommended!

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Verified review Visited June 2015
Posted 1 month ago
I had a Pedicure and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
Very happy, appointment with Faith who is lovely. Nails great and nice salon. Will return, very easy to park for free and all staff very friendly.

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