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Venue rating

2.9

12 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Bannatyne Spa Cardiff
The Bannatyne Spa Cardiff
Parc Ty Glas,
Llanishen, Cardiff, CF14 5DU,
United Kingdom

Day Spa

The Bannatyne Spa Cardiff
Parc Ty Glas,
Llanishen, Cardiff, CF14 5DU,
United Kingdom

Opening hours

Mon 10:00am - 6:30pm
Tue 10:00am - 8:00pm
Wed 10:00am - 7:30pm
Thur 10:00am - 6:30pm
Fri 9:00am - 5:30pm
Sat 9:00am - 5:00pm
Sun 10:00am - 6:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Venue type: Day Spa in Cardiff
Tagged as: Day Spa

The Bannatyne Spa Cardiff part of Bannatyne Spa

We invite you to melt into a haven of tranquillity, a retreat in which to relax, unwind and begin the journey towards total wellbeing. The Bannatyne Spa Cardiff in partnership with Elemis offers both men and women beauty therapies and spa rituals with uplifting outcomes.

Relax the mind, soothe the soul and lift the spirit.

Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains.

On entering one of our five therapy rooms where you will experience elements of warmth, soothing music and delicate fragrances that conspire to create a sensual tranquillity. Our treatments will relax you and refresh your whole inner being.

Our Elemis Spa Therapy encompasses vibrant, active and exotic treatments to indulge detox and de-stress. The Bannatyne Spa Cardiff is also complemented by the B Inspired Hair Studio.

For those of you coming to us with for a pamper spa day we offer a great location with only a 15 minutes drive to the city centre. We are also based next to the Cardiff Lifestyle Park so as well as your spa and beauty therapy you can indulge yourself in some retail therapy too!

We look forward to seeing you soon!

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Services

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Comments

Reviews are written by our customers after their visit.

2.9

Chain rating

Based on 12 reviews

5 stars 2
4 stars 5
3 stars 1
2 stars 1
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Facials (5)
  • Indian Head Massage (1)
  • Spray Tanning and Sunless Tanning (2)
  • Swedish Massage (1)
  • Swimming (1)
  • Therapeutic Massage (2)
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Have you been here? Write a review
Posted 2 days ago
Though the treatments themselves were fine (nothing to shout about but also not bad), the service we received was disgusting.
We were charged twice for our treatments and the staff were rude, accusatory and unhelpful in getting us one lot refunded. It was actually shocking the lengths they attempted to go to to get out of paying us back our money.
Would never use them again and would recommend anyone looking for a good spa experience to go elsewhere.

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Visited February 2014
Posted 3 weeks ago
No way would I pay the full cost for minimal facilities that are on offer. I must say that the manager was very concerned we did not enjoy our day and gave us a complementary day.

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Visited February 2014
Posted 1 month ago
I went for a Spa Day Incl. Facial & Take Home Product and have awarded it 4 stars.

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Visited January 2014
Posted 2 months ago
I went for a Spa Day Getaway Incl. Facial & Take Home Product and have awarded it 4 stars.

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Visited December 2013
Posted 3 months ago
We had real issues with the staff wanting a print out of the vouchers which they hadn't told us they needed when we booked over the phone. We had to pay again at the venue and then get a refund weeks later. Not a great start for a 'relaxing' spa day with friends…
The actual massage and spa facilities were great though.

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Visited December 2013
Posted 3 months ago
I went for a 2 for 1 Bannatyne Pamper Spa Day and have awarded it 4 stars.

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Posted 11 months ago
Off to a good start with friendly receptionist, free towel, robe and slipper hire. Quite a nice swim etc... not the most luxurious pool setting (view onto some weeds in the industrial park, dodgy paint work), but fairly clean and not too busy. Lovely sauna.

Waiting room for treatments is really, really, small, just room for 1 sofa and a couple of chairs. It was literally just a windowless box made of partioned walls. Decorated suitably for sure, but sometimes a rat in a petticoat is just that. There was already 4 people in it, and they asked 3 more of us to wait as well - I waited outside. Fully clothed - the whole robe thing is a bit redundant - it doesn't feel right to be in the corridor far from the therapy room in the dressing gown. Maybe that's just me... but most other gym-goers wandering around, and people in the cafe are fully dressed. I'm sure the rooms in that place could be better situated.

Therapist was very pleasant, although they did have a bit of a bad cough, which was of course not her fault, but not very relaxing. Facial was OK - had specified that I have really sensitive skin but didn't really feel assured that the products used were specifically for sensitve skin. Left feeling a bit sore a blotchy to be honest. Good massage technique. Therapist gave me freebies 'because of all the coughing'... although the package I bought did come with samples.

Was a good value deal... probably a fairly good place to be a member of if you live locally (for the pool/gym etc) - friendly staff, clean, good facilities... but not a particularly luxurious spa day. Maybe Duncan should rebrand as a private leisure centre?

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Posted 1 year ago
Bannatynes is a health club with what looks like excellent facilities for keeping fit.

It is not a quality spa, it has a small jacuzzi next to a pool (used for aqua aerobics) and small sauna and a steam room which had no lighting (apparently broken). The treatment area was again small and with very poor lighting which I assume is done to create some kind of ambience. The relaxation room was a cupboard next to the cafe area, so quiet noisy.
All facilities are unisex which can be uncomfortable when trying to squeeze into small spaces. And most of the facilities are used by people taking advantage of the gyms, not those looking for some kind of relaxing escape.

All in all not a day spa for a relaxing visit, I would not recommend.

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Visited February 2012
Posted 2 years ago
We had a fab day, started with gym, then pool, jacuzzi, sauna, steam room and then finished off with a Swedish Back, Neck and Shoulder Massage with a Scalp Massage. Would definately do it again.

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Visited February 2012
Posted 2 years ago
Excellent facilities and the therapist was very professional. This was my first time getting a spray tan and I was very pleased with the results, the therapist made me feel at ease and the results were a very natural looking tan, great in the winter!

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Visited May 2011
Posted 2 years ago
I went with my daughter as part of her 21st birthday present. We arrived later than we had planned so had lunch straight away, the food was ok. The treatment was lovely. The pool is quite small but was fine for the afternoon. The staff were friendly and everywhere was nice and clean.

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Visited February 2011
Posted 3 years ago
Excellent tan which lasted the full seven days. Staff were very friendly. Particularly like the make up remover which was on hand and which I've never seen anywhere else which usually means I've had to carry baby wipes. Would definitely go back for another tan at Bannatynes.

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