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Venue rating

4.5

73 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Rookery Retreat and Spa
Rookery Retreat and Spa
Rookery Manor,
Edingworth Road, Edingworth, Somerset, BS24 0JB
United Kingdom

Hotel Spa

Rookery Retreat and Spa
Rookery Manor,
Edingworth Road, Edingworth, Somerset, BS24 0JB
United Kingdom

Opening hours

Mon - Wed 9:00 am - 6:00 pm
Thur - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Rookery Retreat and Spa

Take time out to relax and unwind at Rookery Retreat & Spa, located in a beautiful converted barn at 16th century Rookery Manor.

This luxury retreat features top skincare brand Elemis – plus Lava Shells, Jessica, GELeration, bareMinerals, and Vani-T.

The superb spa facilities include relaxation areas, wave loungers, a tranquillity room, outdoor hot tub, hydrotherapy pool and a gym.

All this, plus our friendly team of therapists, ensures Rookery Retreat & Spa is just made for you, your body and your lifestyle.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 73 reviews

5 stars 42
4 stars 24
3 stars 4
2 stars 3
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (5)
  • Body Treatments (1)
  • Body Wraps (3)
  • Hydrotherapy (9)
  • Spray Tanning and Sunless Tanning (1)
  • Steam and Sauna Therapy (8)
  • Face
  • Facials (14)
  • Fitness
  • Swimming (4)
  • Tennis (1)
  • Massage
  • Deep Tissue Massage (1)
  • Lava Bambu Massage (1)
  • Swedish Massage (11)
  • Therapeutic Massage (13)
  • Nails
  • Foot Scrub (5)
  • Manicure (3)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 1 day ago
I went for a Spa Getaway and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 4 days ago
Really lovely place, good food with good choice. Facilities very clean and well maintained. Staff lovely and experience very personal as staff find you for your treatment so no clock watching. As for the treatments the time flew by and I thoroughly enjoyed my facial. My therapist was realistic with products suggested and didn't try to get me to purchase everything she had used. Thus is the second time I have been to Rookery through last minute and will definately be going again.

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Verified review Visited February 2015
Posted 5 days ago
The only thing I would criticise is the 'restaurant'. Lovely relaxing spa and then you're taken through to a freezing cold room that looks like a conference room/old people's home dining room for lunch. We were in there in our own with one waitress watching over us. Food was nice and service good, but not the best atmosphere/surroundings. It was really out of sync with the rest of the place which was very relaxing, calm and peaceful. This is why I have rated ambience only a 3.

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Verified review Visited January 2015
Posted 1 week ago
Absolutely loved the day. A wonderful break and escape from reality and the massage was divine. The therapist explained what she was doing and gave me personalised advice after tge massage. The facilities, whilst small, were beautifully looked after. The lunch was gorgeous and the service was excellent. A few issues but overall a lovely relaxing day,

Areas for improvement:
1) Massage chairs - there were only two and clients with pedicures and certain treatments get priority. They were therefore rarely available. Perhaps 2 more could be purchased for general use.
2) Reception staff. They seemed in such a rush to show you round that you couldn't really take in what they were saying and as a result we missed one entire room that we thought was a treatment room. Many people also commented on this. When we wanted a coffee it was difficult and we were made to feel stupid when we asked how the hot tub worked.
3) Hot tub - the lid kept blowing down on our heads in the wind so we took it in turns to hold it up.
4) Booking process - we have been here twice and both times had problems with booking. The times you are offered depend entirely on who you speak to, you will be told there is no availability and then phone back 5 minutes later (after rearranging your dares) and be told there is and no, noone has cancelled. We got extremely frustrated by this.

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Verified review Visited February 2015
Posted 2 weeks ago
I went for a Luxury Spa Day and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 1 month ago
Was a really good place to visit on a spa day. I took my mum as a Christmas present she also thoroughly enjoyed the time there. The staff are really friendly and helpful and the atmosphere was perfect for a chilled out, relaxing day. 10/10

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Verified review Visited December 2014
Posted 2 months ago
I went for a Luxury Spa Day and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 2 months ago
I went for a Rookery Spa Day and have awarded it 4 stars.

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Verified review Visited December 2014
Posted 2 months ago
Treatment was fantastic and staff are excellent. The only criticism would be that the cost of refreshments (tea, coffee etc) is excessive. over £15 for 4 hot drinks! Other than that, highly recommend and will return.

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Verified review Visited November 2014
Posted 3 months ago
I went for a Afternoon Tea and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 3 months ago
Fantastic day at Rookery Manor.

This is a great venue with lovely staff and facilities.

This proves fantastic value for money.

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Verified review Visited October 2014
Posted 3 months ago
I went for a Dip & Dine Spa Break and have awarded it 4 stars.

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Verified review Visited October 2014
Posted 4 months ago
I went for a Dip & Dine Spa Break and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 4 months ago
An amazing day, greatly enjoyed and now feeling very relaxed! Can't rate this place highly enough and the staff make the day extra special!

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Verified review Visited September 2014
Posted 4 months ago
I went for a UK Spa Fortnight Exclusive 2 for 1 Spa Day Incl. Massage and have awarded it 5 stars.

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Verified review Visited September 2014
Posted 4 months ago
Relaxing but boaring for younger generations, food quality very poor, massage was very good and good staff. Spa was very small.

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Verified review Visited September 2014
Posted 5 months ago
I went for a Two Night Spa Break and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 5 months ago
The deal we purchased was definately worth the price for everything included.
The accomodation was spacious and really homely, the meal was great and the spa facilities were just what we wanted

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Verified review Visited September 2014
Posted 5 months ago
I went for a Dip & Dine Spa Break and have awarded it 5 stars.

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Verified review Visited August 2014
Posted 5 months ago
really enjoyed the massage , lovely environment. Will visit again soon , very clean and professional ,lovely treatment , very relaxing .Hotel in lovely spot

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