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Venue rating

5.0

125 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Privato Hair Beauty & Fashion
Privato Hair Beauty & Fashion
170 Regent's Park Road,
London, NW1 8XN,
United Kingdom

Hair Salon

Privato Hair Beauty & Fashion
170 Regent's Park Road,
London, NW1 8XN,
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

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Comments

Reviews are written by our customers after their visit.

5.0

Chain rating

Based on 125 reviews

5 stars 83
4 stars 30
3 stars 9
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (5)
  • Face
  • Facials - CACI (1)
  • Microdermabrasion (1)
  • Hair
  • Blow Dry (2)
  • Brazilian Blow Dry Keratin Treatment (2)
  • Hair Colouring and Highlights Treatments (24)
  • Hair Conditioning and Scalp Treatments (2)
  • Haircuts and Hairdressing (33)
  • Hair removal
  • Brazilian Waxing (5)
  • Hollywood Waxing (5)
  • Waxing (14)
  • Massage
  • Deep Tissue Massage (2)
  • Therapeutic Massage (3)
  • Nails
  • Gel Nails (7)
  • Manicure (7)
  • Pedicure (14)
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Have you been here? Write a review
Visited March 2014
Posted 3 weeks ago
It was a very quiet s nday. No one else was in the salon. The hairddesser was the most friendly hairdresser I have ever met. He is not a usual "I just cut the very end and thats it..."he was very passionate and did his job quite well!

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Visited March 2014
Posted 12 hours ago
Once again, such a great pedicure. The therapist was amazing and i left with perfect toes and a beautiful new colour which they had just got in stock. I will definitely go back again!

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Visited March 2014
Posted 2 weeks ago
Friendly staff and great location in Primrose hill area. The haircut was professional and value for money.
Will be going back .

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Visited March 2014
Posted 3 weeks ago
Unbelievable response from the owner following my communication the day after my disappointing 'make over' hair and £90 paid for a special event revamp....here it is

Hi Virginie
I wonder if I might come in at another time for highlights which didn't happen last night. I was in the salon til after 8.30pm and Oliver advised not to get them due to the colour change so this came as quite a surprise and disappointment after so much time. However I was much too tired, thirsty and hungry to push my point and took his advice and I really needed to get home to see it in another light.
The colour is certainly better but it's not what I wanted and if I had known it was going to the only an all over colour change then I would have opted for a stronger colour, it seemed to be a great choice as a base for the highlights but not as my new look alone. It's flat and rather ordinary and certainly no wow factor or transformation for my event on Friday and I have no time to return to you before Friday. It's more of a colour correction and a very good one I might add but I am disappointed.
Oliver was wonderful but I wanted highlights for the transformation I needed and if I had known this I would have opted for a different full head of colour and taken more time to select it. I did bring in photos of the multi tonal look I wanted, a strong look and now I just feel I have a quite ordinary but great quality ash blonde colour, flat with no tones, no highlights. It seems like stage 1 and stage 2 is badly needed.
Oliver did a great job and took so much time I appreciate but the end result is not what I came to you for.
Thanks
Carmen

Carmen
I'm afraid Oliver spend a lot of time with you finished at 9pm.
You agreed to have bleach all over and toner we did use much more product and time than what we should have.
Oliver was very tired I believe you are a difficult case and I advise you to go to another salon yo get what you much wanted and apparently we could not provide you.
I hope this is clear I hVe been very helpful but now I cannot help you anymore.
Regards




Your response is quite upsetting.
Yes, I agreed but this was suggested and kindly offered in addition to the highlights which was the important part. If more product was used then that's not my fault and at no time was I told it would mean no highlights.
I made it clear I much appreciated the time Oliver spent with me. You fail to understand my disappointment and I will certainly not return to your salon, not because of my hair but because of the way you have responded to me.
Carmen

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Comments

3 weeks ago
Thanks for your helpful review Carmen, I was just about to book although I don't think I can deal with such an unprofessional company.

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1 week ago
In response to 'vinnie2211' comments below, I would like to add that there was no 25 emails from me, just the ones I sent on the morning following my appointment and posted here, such was my disbelief at her response to my disappointment. At no time did I agree to a full head colour INSTEAD of highlights. The colour was to be an unexpected bonus and I had booked for highlights. Following my consultation with Oliver in the salon and before getting started, he kindly advised to offer and start with a full head colour of ash blonde as a base for highlights and the owner kindly agreed to this before leaving the salon for the day. Just thought I'd clear that up as I am not a freaky customer nor a difficult case and it's simply not acceptable to post lies. I came with ideas, photos of styles and highlights and I was very open to ideas and chose this salon because of the atmosphere and sense of creativity I experienced at a previous pedicure appointment. I note her abusive comment towards me posted following my review has since been removed.

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Visited March 2014
Posted 4 weeks ago
I had a pedi with Danielle: she is the best!
I can't stop admiring my toes. Thank you and I'll be back!

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Visited March 2014
Posted 4 weeks ago
I had a Body Massage and have awarded it 4 stars.

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Visited March 2014
Posted 1 month ago
I had a CACI Microdermabrasion and have awarded it 4 stars.

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Visited March 2014
Posted 1 month ago
I had a Hollywood Wax and have awarded it 5 stars.

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Visited March 2014
Posted 1 month ago
I had the gel manicure. The environment is clean and friendly, the staff is lovely and welcoming, the manicure was great. Will definitely consider going back.

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Visited March 2014
Posted 1 month ago
Nice easy to find salon. I had a spray tan and was very pleased with the overall result which looked very natural.

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Visited March 2014
Posted 1 month ago
I got the a manicure,It was just great! my manicure has lasted me over a week so far! I really like this salon

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Visited March 2014
Posted 1 month ago
Was so pleased with my mani last week I went back for a pedi. While I was there I asked for a blow-dry at the same time, which was perfect and exactly what I wanted, so I appreciated that they were able to fit that in for me.
Now that I have neat and tidy toes, I just need the good weather to come back so that I can wear sandals and show them off!

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Visited March 2014
Posted 1 month ago
Perfect last minute treat. Felt very comfortable and welcome. Extremely friendly therapist. Would definitely go again and try other services/ treatments.

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Visited March 2014
Posted 1 month ago
A lovely, friendly salon, and I left very happy with perfect nails. A relaxing experience, and I intend to go back.

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Visited March 2014
Posted 1 month ago
Friendly staff, clean and relaxing environment, with lots of treatments on offer. I'll be back in the future, I'm sure.

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Visited March 2014
Posted 1 month ago
Oliver is a very talented hairdresser. This is the first time where I have gotten a haircut that actually looked like the photo I showed. I will definitely go back.

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Visited March 2014
Posted 1 month ago
Was a great haircut at the time but after my first wash, I was not very happy that my hair wasn't layered

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Visited March 2014
Posted 1 month ago
Such a pleasan t experience. The staff are absolutely lovely and passionate about their work they use high quality prodictas, I will be going there again.

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Visited March 2014
Posted 1 month ago
I had a Manicure Treatments and have awarded it 5 stars.

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Visited February 2014
Posted 1 month ago
The treatment was well done. Staff was very friendly. The space the pedicure was done in was quite drafty and a bit cramped though.

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Comments

1 month ago
I'm sorry you were cold, next time let us know we can put a heater there. Also we have different places to do the pedicures. Glad you were happy with your treatments

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