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Venue rating

3.9

42 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Champneys Springs
Champneys Springs
Babelake Street,
Packington, Leicestershire, LE65 1TG
United Kingdom

Destination Spa

Champneys Springs
Babelake Street,
Packington, Leicestershire, LE65 1TG
United Kingdom

Opening hours

Mon - Sun 9:30 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Champneys Springs part of Champneys

Springs was the UK's first purpose built health farm and is now one of the most advanced health spas in the country. As you cross the water walkway with fish swimming below your feet, your worries will just disappear. Surrounded by wide open parklands Springs oozes space and light.

Springs is famous for its friendliness with guests returning time and time again for the welcoming atmosphere. Springs makes a great venue for girly get-togethers, pampering sessions and sporty breaks.Springs has completed a 10 million refurbishment programme, making the facilities simply unsurpassable. The luxurious facilities include: Impressive 25 metre indoor swimming pool, therapeutic Thalassotherapy pool, separate male and female spa areas, steam and sauna rooms and a physiotherapy department dedicated to specialising in rehabilitation and sports related injuries

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 42 reviews

5 stars 19
4 stars 9
3 stars 8
2 stars 6
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Wraps (4)
  • Steam and Sauna Therapy (16)
  • Thalassotherapy (13)
  • Face
  • Facials (10)
  • Fitness
  • Personal Training (1)
  • Swimming (17)
  • Massage
  • Indian Head Massage (1)
  • Therapeutic Massage (6)
  • Nails
  • Manicure (1)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 2 weeks ago
We had a great time.
The food and the treatments were excellent. The pool, jacuzzi, spa and changing facilities were lovely.
One of the highlights was the outdoor hot tub - this only seats around 4/ 5 people so they could probably do with a couple more of them for nice weather.
Room was fine, a little tired looking but functional.
Only 2 small grumbles that stopped me give 5 stars-
- the staff were generally good, however we got a personalised note under our door overnight to say that we could purchase lunch and time in the spa until 4pm on the day of our departure for an extra cost per person and that the cost would be automatically added if we hadn't left by 11. Our package already included that and when we queried it and showed our booking info we were made to feel that we were being done a favour by being able to stay until 4pm, instead of a simple, 'sorry, you shouldn't have received that note'. Not a big deal, but it put a bit of a dampener on the morning and if we hadn't printed out details of our package I think we might have struggled.
- there isn't a bar! I understand the reasons, but I really think that champneys is missing a trick. A glass of wine sat outside after dinner would have been the perfect, relaxing end to the day - instead there isn't really much to do after dinner and we watched TV in our room.

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Verified review Visited July 2015
Posted 2 weeks ago
Best stay we have had at Springs. Customer service and facilities very good. The best thing was my facial and massage. Not overly busy, we could use all the facilities.

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Verified review Visited July 2015
Posted 3 weeks ago
Lovely relaxing day as always. We was a little dissapointed that a class we booked over the phone was not available on the day.

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Verified review Visited June 2015
Posted 1 month ago
only complaint I have is when a treatment says 55mins. it should be 55mins. not under, sometimes it could be under by 5 to 10 mins which is not really fair.

Other than that the hole spa was and is fantastic

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Verified review Visited June 2015
Posted 1 month ago
Had a lovely time with my daughter for a well deserved for both of us. The facilities were excellent, staff helpful and friendly. The lunch we had was delicious and the staff helpful. Will be going back.

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Verified review Visited May 2015
Posted 1 month ago
Champneys is ok, but definitely not the best. The relaxation areas are nice, albeit I could hear the staff speaking loudly and lots of noises from back of house. The pool is lovely, but The sauna and steam rooms very small and nothing special - in my opinion, leisure centre standard.
Also, one of the treatment rooms I went in wasn't particularly pleasant - the air vent in the ceiling was full of dust (not appealing when you're lying down looking at it), and the shower was old and leaking.
On the plus side, the food was great and the treatments very relaxing.
All in all, I've had better and probably wouldn't go back.

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Verified review Visited May 2015
Posted 2 months ago
It was all good except it was a shame that the steam room etc is separate for men & women, it would of been nice to enjoy those facilities as a couple.

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Verified review Visited May 2015
Posted 2 months ago
I went for a One Night Champneys Spa Break and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 months ago
I went for a Exclusive Spa Day and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 2 months ago
Great spa, everyone very friendly and professional. Overall a good experience. Loved the breakfast particulary. The facial was lovely but the massage could have been better. I wish I had known the the treatments were only 25 mins each. This was not made clear when I booked so was a little disappointed that they were so short

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Verified review Visited April 2015
Posted 3 months ago
I went for a Pamper Mind and Body Spa Day and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 3 months ago
I went for a Pamper Mind and Body Spa Day and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 4 months ago
I went for a Pamper Mind and Body Spa Day and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 4 months ago
I went for a One Night Mother and Daughter Spa Break and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 4 months ago
Had a lovely day here with my daughter.
So relaxing. Lunch was excellent , the pasta bar where the chef cooks the ingredients and produces your bespoke pasta dish is a lovely idea and quite delicious.
Not quite sure that I enjoy a "healthy " afternoon tea as much as " normal " one .. But this is a spa after all.
Thank you

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Verified review Visited February 2015
Posted 5 months ago
I went for a Pamper Mind and Body Spa Day and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 5 months ago
Treatments were all good. Steam and sauna rooms are tiny and in the locker room which is an odd place to have them. The place lacks a thermal spa but if you're just looking for somewhere relaxing with a few treatments then this is the place.

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Verified review Visited February 2015
Posted 5 months ago
There were too many people booked in therefore the steam room/sauna/jacuzzi where overcrowded. Had to queue for 25 mins to check in. Staff, treatments & food were all excellent.

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Verified review Visited February 2015
Posted 5 months ago
The rooms weren't very luxurious considering we were upgraded to a superior room, it was still basic. The staff weren't very warm and friendly. They said we could book in for lunch but when we asked to have our lunch that was in with the deal on that first day they said there wasn't any room in the restaurant? It came across to is that their priority wasn't guest satisfaction but to make more money out of the guests. The facial I recieved was ok, the lady wasn't very warming, she didn't talk through the products or about my skin with me but my friends who had a facial there got advice on their skin. The thalassotherapy felt like a cop out for a treatment and should be free to use by guests at their leisure. The lady doing the 'treatment' was strict and looked bored throughout. I would not return to this spa.

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Verified review Visited February 2015
Posted 5 months ago
I went for a One Night Spring Spa Break and have awarded it 3 stars.

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