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Venue rating

4.1

33 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Champneys Henlow
Champneys Henlow
The Grange,
Henlow, Bedfordshire, SG16 6DB
United Kingdom

Destination Spa

Champneys Henlow
The Grange,
Henlow, Bedfordshire, SG16 6DB
United Kingdom

Opening hours

Mon - Sun 9:30 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Champneys Henlow part of Champneys

No one can fail to be impressed at the sight of Henlow Grange, a gracious Georgian mansion, nestling in 100 acres of peaceful countryside.

Wandering into Henlow Grange is like stepping back in time. Henlow Grange has over 40 years history as a health farm and has been a centre of peace for centuries. Henlow Grange has recently completed a major renovation and the new facilities include a Laconium, herbal steam chamber, two fitness studios. A state of the art Rasul mud chamber and thalassotherapy pool are also available. All bedrooms have been refurbished and even the modern standard rooms are equipped with a flat screen TV and DVD player.

Henlow Grange is decorated in the finest Georgian style, with opulent upholstered furniture, hand painted walls and Venetian style mirrors. Henlow Grange’s charm lies in its reverence to the past whilst providing the latest spa facilities. Soak up the atmosphere of another time and way of life and bathe in the beauty that is Henlow Grange.

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 33 reviews

5 stars 8
4 stars 14
3 stars 6
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Wraps (2)
  • Cellulite Treatments (1)
  • Rasul and Mud Treatments (1)
  • Steam and Sauna Therapy (10)
  • Thalassotherapy (9)
  • Face
  • Facials (9)
  • Fitness
  • Swimming (10)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (2)
  • Therapeutic Massage (11)
  • Nails
  • Manicure (1)
  • Pedicure (2)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 16 hours ago
Very enjoyable time out from reality for my husband and I. There was some maintenance work happening whilst we were there but the staff were apologetic and efficient. The therapy staff were attentive and professional and provided an excellent service. Taylor was the therapist who stood out in my mind as she was personable and professional in equal balance. This is my fourth visit and I'm hoping to visit again in the near future.

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Verified review Visited February 2015
Posted 4 days ago
Both enjoyed our day as we planned how we would spend our time and this led to a perfect programme of wellbeing, we both left feeling totally pampered and relaxed.
We would recommend Champneys Henlow

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Verified review Visited February 2015
Posted 6 days ago
Therapists were lovely and treatments very good as was the lunch, however the whole booking process once through to champneys itself was disgraceful. They did not return calls or emails which meant i was unable to book additional treatments and when arrived with my two friends only i had been booked in for the complimentary treatment which was confirmed through my wahanda booking.

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Verified review Visited February 2015
Posted 1 week ago
I went for a Luxury Champneys Spa Day for Two and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 1 week ago
A lovely relaxing day. The staff were very helpful. The food was great and the facilities exceeded my expectations. Will definitely go back.

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Verified review Visited February 2015
Posted 1 week ago
I wish I'd found time for a class!
I'd been happier if there had not been couples. I hate the way they smooch in the hot tub. Very off-putting in a mainly female environment.

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Verified review Visited February 2015
Posted 1 week ago
The deal was fairly good value but the treatment I had wasn't great. The place itself is undergoing renovations and it does need it. Cleanliness wasn't great considering this is meant to be a luxury spa.

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Verified review Visited February 2015
Posted 3 weeks ago
I had a lovely day at Champneys Henlow. I went by myself but as I was busy the whole time I didn't notice and also the staff were so friendly. The treatments were very relaxing I had a full body aromatherapy massage which I highly recommend. The food was great as were the fitness instructors. Definitely going back soon!

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Verified review Visited October 2014
Posted 3 months ago
I went for a UK Spa Fortnight Exclusive 2 for 1 Spa Day and have awarded it 4 stars.

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Verified review Visited October 2014
Posted 4 months ago
I went for a UK Spa Fortnight Exclusive 2 for 1 Spa Day and have awarded it 5 stars.

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Verified review Visited September 2014
Posted 5 months ago
Excellent. Can't wait to go back. Treatments were great. I had a thelassotherapy treatment and facial and a body massage. The food exceeded my expectations. The yoga class was excellent. You need to be well organised to get the most out of the day. I had been before so I knew my way around.

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Verified review Visited August 2014
Posted 5 months ago
Lovely experience- actually the best thing was the lunch which was amazing. My mum had a massage was pretty rushed with a young therapist who didn't seem that well trained. I went to a body sculpt class and it felt pretty much like the teacher was making it up as she went along, I also didnt even break sweat. However the class was very c;early quite mixed ability.

Overall I would definitely go back as the staff were very lovely and the facilities were beautiful and very relaxing. Apart from when they did a very loud fitness class in the pool.

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Verified review Visited August 2014
Posted 5 months ago
I went for a UK Spa Fortnight Exclusive 2 for 1 Spa Day and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 6 months ago
Arrived and were dealt with promptly. As I've been before, we didn't need a tour but one is available if you want. Went straight to the lockers and then on to book classes (we chose the aqua mitt class, which didn't require prior booking). The thalassotherapy pool session had accidentally been omitted from our schedules but this was quickly and efficiently corrected. The door on the steam room was faulty (but reported - maintenance on the way) but we managed to squeeze in and get all steamed up before going off for our thalassotherapy treatment. We enjoyed the session and then went on to the aqua mitt class, which was great fun and good exercise (it made us feel we'd done some good in between the relaxation). As usual, the facial and massage (booked as extras at a reduced rate before we went) were high quality and I felt very relaxed afterwards. Then it was lunch: great choices as usual of hot and cold buffet. We resorted to the sun room to chill (difficult as it was very hot) so transferred to the garden loungers. A talk on healthy eating with a smoothie and fruity flapjack rounded off the afternoon (replicated the flapjack at home - very easy to make). Well done Henlow: I love coming to see you all and will be back.

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Verified review Visited July 2014
Posted 7 months ago
I went for a UK Spa Fortnight Exclusive 2 for 1 Spa Day and have awarded it 5 stars.

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Verified review Visited July 2014
Posted 7 months ago
Thalassotherapy was quite nice and we managed to book a massage for £40 too but unfortunately was not able to prebook and use the offer emailed to us by Champneys of a facial and massage for £40. Some of the treatments are quite pricey aswell. None the less it was still a fantastic day coupled with lovely weather! Would definitely go back again.

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Posted 1 year ago
We get a 75% discount off our stays at Champneys through our Vitality membership – http://www.vitalitylife.co.uk. We’ve tried a couple of them them now as it cost us less for the weekend we’d previously paid for one night! The food is excellent (and there’s a great choice) plus the staff are all well trained and very helpful. The pool here is beautiful and we had a go at aqua mit and aqua fit both really enjoyable and easy to follow. Very good weekend and it was brilliant value for money.

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Posted 2 years ago
Given that Champneys has got such a good name for itself I would have expected slightly better. The use of mobile phones is not discouraged and throughout the day head numerous phones ringtones followed by people (including staff) speaking very loudly. One of the treatment receptionists was so engrossed speaking loudly to another colleague about a therapist they weren't aware that a few people waiting for treatments, were looking directly at her

There was an indoor pool which was mainly being used by swimming enthusiasts and not much room for a leisurely swim for those who would have enjoyed one. The jacuzzi was a decent size.

I didn't feel the ambiance was that of a relaxation spa but more of a "gym type" spa.

I had 2 treatments, the first was the tui'nai, the therapist was very good but felt the need to keep making conversation throughout the treatment, which was very friendly but not so relaxing. The second treatment was a facial, I did feel although the treatment did what it said, the therapist was very quick and it felt rushed.

We did enjoy a buffet lunch, which had a wide variety of choice for both meat eaters and vegetarians. We received complementary drinks on arrival which made a good start however there was a member of staff in the upstairs refreshments that appeared as if she didn't want to be there and could do with a course in customer service.
I did feel that the day itself was good value for money, and if I were to visit a Champneys spa in future would maybe try a different site.

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Comments

2 years ago
The tuina massage , I talk to people to let them know more about the treatment , it's not like a ordinary massage . When I find any tension I will explain what emotion and what meridian that it relates to and how lifestyle can help. Sorry about the talking

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Verified review Visited September 2012
Posted 2 years ago
Champneys Henlow is a very impressive building with very friendly staff, excellent food and great activities available all day. Unfortunatly the package that we had meant we had to leave our room at 11am which was straight after our treatments. This unfortunatly changed our very relaxed state to rushing about to leave the room on time and get to the class we had booked. I would recomend if possible getting the treatments on the day of arrival, leaving the next day to use the spa and classes freely.

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Verified review Visited December 2011
Posted 2 years ago
I purchased one of the one night spa breaks for £30 (bargain!) and visited just before Christmas. Champneys Henlow is definitely in need of a refurbishment (some already underway) but still offered a relaxing break for me & a friend. More of a health retreat than spa so think of low frills but lovely setting retreat.

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