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Venue rating

4.3

63 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Champneys Henlow
Champneys Henlow
The Grange,
Henlow, Bedfordshire, SG16 6DB
United Kingdom

Destination Spa

Champneys Henlow
The Grange,
Henlow, Bedfordshire, SG16 6DB
United Kingdom

Opening hours

Mon - Sun 9:30 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Champneys Henlow part of Champneys

No one can fail to be impressed at the sight of Henlow Grange, a gracious Georgian mansion, nestling in 100 acres of peaceful countryside.

Wandering into Henlow Grange is like stepping back in time. Henlow Grange has over 40 years history as a health farm and has been a centre of peace for centuries. Henlow Grange has recently completed a major renovation and the new facilities include a Laconium, herbal steam chamber, two fitness studios. A state of the art Rasul mud chamber and thalassotherapy pool are also available. All bedrooms have been refurbished and even the modern standard rooms are equipped with a flat screen TV and DVD player.

Henlow Grange is decorated in the finest Georgian style, with opulent upholstered furniture, hand painted walls and Venetian style mirrors. Henlow Grange’s charm lies in its reverence to the past whilst providing the latest spa facilities. Soak up the atmosphere of another time and way of life and bathe in the beauty that is Henlow Grange.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 63 reviews

5 stars 24
4 stars 24
3 stars 8
2 stars 4
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Wraps (3)
  • Cellulite Treatments (1)
  • Rasul and Mud Treatments (1)
  • Steam and Sauna Therapy (28)
  • Thalassotherapy (12)
  • Face
  • Facials (15)
  • Fitness
  • Swimming (29)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (2)
  • Therapeutic Massage (20)
  • Nails
  • Manicure (2)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 1 week ago
A really lovely relaxing stay. Everything was first rate, food, room and treatments too. Staff very attentive. Looking forward to a return visit.

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Verified review Visited August 2015
Posted 2 weeks ago
I went for a Champneys Spa Day and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 2 weeks ago
Amazing! Loved the treatments that we booked (facial & massage), although the infra-red sauna was a bit lim . Overall, my wife and I had a wonderful 13th year anniversary - thank you!

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Verified review Visited August 2015
Posted 2 weeks ago
The facilities at the spa were excellent. We had the Seasonal Treatment (a lime body buff) and both had an additional treatment, all of which were superbly done. Our room was very comfortable and quiet, it was well appointed and generously proportioned even though we were on the top floor and in the eaves.
All the staff were incredibly helpful and made every effort to make sure that things ran smoothly during our stay.
The food was good, although a request for pink lamb was ignored and it arrived well done; but it was reasonably tasty anyway. But breakfast and lunch buffets were great and it was a lovely relaxed atmosphere.
However, I would echo previous reviews about the booking problems, the process through Wahanda is great but actually communicating with Champneys is pretty hard work when you need to do it via email. Responses are haphazard and I suspect that although the same name was on the email footer it probably wasn't the same person replying as they missed one of my replies and were asking questions I had previously answered. I was forewarned thanks to the previous comments so made the effort to contact Champneys in advance to confirm everything and was glad I did as it made for a stress-free visit!
It was a great overnight stay, it was excellent value and we shall look to go back.

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Verified review Visited August 2015
Posted 3 weeks ago
I went for a Exclusive Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Champneys Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
Excelllent break , beautiful food , very relaxing , can not wait to go back , it was such a treat, would definately recommend .

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Verified review Visited July 2015
Posted 1 month ago
First time at champneys being a regular at Y spa and Eden hall. It has a grand external appearance and reception but the facilities deteriorate in quality from there. Changing rooms with out of order showers and buckets catching constant flow of water from ceiling by the sauna. Piles of wet towels not cleared away at 10am. Pool - huge for getting a proper swim, but tired with missing tiles. Could be so much better. Jacuzzi cooler than pool water. steam rooms like small boxes located in changing rooms. Thalassotherapy nice but supervised and time restricted.
Lunch fantastic - both food quality and service which we enjoyed, however the Welcome buffet with cheap orange juice and under ripe fruit disappointing. Conservatory area pleasant and comfortable.
" Champneys relaxing facial" was poor - anything but relaxing ...with product bottles being pumped and clattering right by my ear! And a seemingly inexperienced therapist. Tired treatment rooms with bad lighting. The other two people in my party had similar views of the champneys massage and again the facial.
On arrival I witnessed a dissatisfied customer cancelling her booking and wanting a refund which was not being handled brilliantly. We share our feelings about our visit on departure and were asked if we wanted to talk to someone. I thought we just had so declined wasting any more of our time after paying my £3 bill for a cup of tea
We will not be returning!

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Verified review Visited July 2015
Posted 1 month ago
A really nice place to spend a spa day with one of besties.
Pleasant staff, good range of classes, nice pool area, nice food. When can we go again x

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Verified review Visited July 2015
Posted 1 month ago
Spa was based in a nice area with lovely grounds. The spa facilities were good and food was excellent and very healthy.

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Verified review Visited July 2015
Posted 1 month ago
A day to remember for my beautiful partner, she had the most relaxing experience. Thank you all the staff were very helpful and perlite, couldn't ask for more.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Exclusive Spa Day and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
Best day out. Really enjoyed myself. Wonderful treatments. delicious breakfast and lunch. Returned home buffed and shiny. It was great!

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Verified review Visited July 2015
Posted 1 month ago
I went for a Top to Toe Spa Day Getaway and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
This was an amazing day! Thallasotherapy was just incredible, I just wish I could have done the circuit twice! I had a back massage and a facial, both of which were extremely good (and I have sensitive skin which usually goes bright red after a facial but not this time). I also booked a hair treatment at the salon which I left in and washed out the next day which has improved the condition a lot. The whole day was chilled and relaxing, and went far too fast. The self-service buffet was imaginative, extensive and very tasty - I think I ended up having a bit of everything! The only thing that could have been better were the cakes in the afternoon. We had to wait a fair time for someone to come and serve, and the chocolate and beetroot cake was rather tasteless, dry, and surprisingly cold in the middle - I think it hadn't been long out of the fridge. At the price I would expect good cakes freshly made, and certainly not whipped out of a fridge!
Wonderful experience, and I would definitely go back again.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Exclusive Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
Went for just one night with my daughter. We had a great time. Our room got upgraded to ground floor near the pool which was lovely. Clearly our massage was at the end of a long day (7pm) so a bit weak and ineffectual. Facial was great though. The pool was lovely and quiet. Food great. Staff lovely. Front reception at beginning and end could have been better a bit curt but that would recommend stay,

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Verified review Visited June 2015
Posted 1 month ago
I went for a One Night Champneys Spa Break and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 2 months ago
Great value for money and day topped off by glorious weather. Food excellent with many choices and felt relaxed after great day.

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Verified review Visited June 2015
Posted 2 months ago
Staff unaware of booking on arrival but this was due to late booking, staff then acted professionally in following up and putting right. Slightly disappointed as we had no choice of treatment but again maybe due to booking agent, this should be made more clear. Buffet lunch was great, as was all staff. Some areas of building looked a bit tired but this didn't spoil our day and the gardens and grounds were beautiful.

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