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Venue rating

4.2

58 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Champneys Henlow
Champneys Henlow
The Grange,
Henlow, Bedfordshire, SG16 6DB
United Kingdom

Destination Spa

Champneys Henlow
The Grange,
Henlow, Bedfordshire, SG16 6DB
United Kingdom

Opening hours

Mon - Sun 9:30 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Champneys Henlow part of Champneys

No one can fail to be impressed at the sight of Henlow Grange, a gracious Georgian mansion, nestling in 100 acres of peaceful countryside.

Wandering into Henlow Grange is like stepping back in time. Henlow Grange has over 40 years history as a health farm and has been a centre of peace for centuries. Henlow Grange has recently completed a major renovation and the new facilities include a Laconium, herbal steam chamber, two fitness studios. A state of the art Rasul mud chamber and thalassotherapy pool are also available. All bedrooms have been refurbished and even the modern standard rooms are equipped with a flat screen TV and DVD player.

Henlow Grange is decorated in the finest Georgian style, with opulent upholstered furniture, hand painted walls and Venetian style mirrors. Henlow Grange’s charm lies in its reverence to the past whilst providing the latest spa facilities. Soak up the atmosphere of another time and way of life and bathe in the beauty that is Henlow Grange.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 58 reviews

5 stars 20
4 stars 23
3 stars 8
2 stars 4
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Wraps (3)
  • Cellulite Treatments (1)
  • Rasul and Mud Treatments (1)
  • Steam and Sauna Therapy (26)
  • Thalassotherapy (12)
  • Face
  • Facials (14)
  • Fitness
  • Swimming (26)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (2)
  • Therapeutic Massage (19)
  • Nails
  • Manicure (2)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 3 days ago
I went for a Champneys Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 week ago
Excelllent break , beautiful food , very relaxing , can not wait to go back , it was such a treat, would definately recommend .

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Verified review Visited July 2015
Posted 1 week ago
First time at champneys being a regular at Y spa and Eden hall. It has a grand external appearance and reception but the facilities deteriorate in quality from there. Changing rooms with out of order showers and buckets catching constant flow of water from ceiling by the sauna. Piles of wet towels not cleared away at 10am. Pool - huge for getting a proper swim, but tired with missing tiles. Could be so much better. Jacuzzi cooler than pool water. steam rooms like small boxes located in changing rooms. Thalassotherapy nice but supervised and time restricted.
Lunch fantastic - both food quality and service which we enjoyed, however the Welcome buffet with cheap orange juice and under ripe fruit disappointing. Conservatory area pleasant and comfortable.
" Champneys relaxing facial" was poor - anything but relaxing ...with product bottles being pumped and clattering right by my ear! And a seemingly inexperienced therapist. Tired treatment rooms with bad lighting. The other two people in my party had similar views of the champneys massage and again the facial.
On arrival I witnessed a dissatisfied customer cancelling her booking and wanting a refund which was not being handled brilliantly. We share our feelings about our visit on departure and were asked if we wanted to talk to someone. I thought we just had so declined wasting any more of our time after paying my £3 bill for a cup of tea
We will not be returning!

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Verified review Visited July 2015
Posted 1 week ago
A really nice place to spend a spa day with one of besties.
Pleasant staff, good range of classes, nice pool area, nice food. When can we go again x

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Verified review Visited July 2015
Posted 1 week ago
Spa was based in a nice area with lovely grounds. The spa facilities were good and food was excellent and very healthy.

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Verified review Visited July 2015
Posted 2 weeks ago
A day to remember for my beautiful partner, she had the most relaxing experience. Thank you all the staff were very helpful and perlite, couldn't ask for more.

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Verified review Visited July 2015
Posted 2 weeks ago
I went for a Exclusive Spa Day and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 2 weeks ago
Best day out. Really enjoyed myself. Wonderful treatments. delicious breakfast and lunch. Returned home buffed and shiny. It was great!

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a Top to Toe Spa Day Getaway and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
This was an amazing day! Thallasotherapy was just incredible, I just wish I could have done the circuit twice! I had a back massage and a facial, both of which were extremely good (and I have sensitive skin which usually goes bright red after a facial but not this time). I also booked a hair treatment at the salon which I left in and washed out the next day which has improved the condition a lot. The whole day was chilled and relaxing, and went far too fast. The self-service buffet was imaginative, extensive and very tasty - I think I ended up having a bit of everything! The only thing that could have been better were the cakes in the afternoon. We had to wait a fair time for someone to come and serve, and the chocolate and beetroot cake was rather tasteless, dry, and surprisingly cold in the middle - I think it hadn't been long out of the fridge. At the price I would expect good cakes freshly made, and certainly not whipped out of a fridge!
Wonderful experience, and I would definitely go back again.

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a Exclusive Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 4 weeks ago
Went for just one night with my daughter. We had a great time. Our room got upgraded to ground floor near the pool which was lovely. Clearly our massage was at the end of a long day (7pm) so a bit weak and ineffectual. Facial was great though. The pool was lovely and quiet. Food great. Staff lovely. Front reception at beginning and end could have been better a bit curt but that would recommend stay,

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Verified review Visited June 2015
Posted 1 month ago
I went for a One Night Champneys Spa Break and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
Great value for money and day topped off by glorious weather. Food excellent with many choices and felt relaxed after great day.

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Verified review Visited June 2015
Posted 1 month ago
Staff unaware of booking on arrival but this was due to late booking, staff then acted professionally in following up and putting right. Slightly disappointed as we had no choice of treatment but again maybe due to booking agent, this should be made more clear. Buffet lunch was great, as was all staff. Some areas of building looked a bit tired but this didn't spoil our day and the gardens and grounds were beautiful.

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Verified review Visited June 2015
Posted 1 month ago
The food was lovely, very good choice and the size of the pool was very good and not busy. I was disappointed with the steam rooms as I came with my partner to enjoy our day off together and we could not use the steam rooms as they were located in the male and female changing rooms. The hot tub with bubbles was not hot and not bubbly. The gym was small and the machines could do with updating, on the whole not value for money.

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Verified review Visited June 2015
Posted 1 month ago
The spa was really lovely and I especially enjoyed the option of variety of classes and the swimming pool. The overall experience was let down significantly by the booking process. Although online booking was easy (I booked on Fri evening for a Sun day package) and I followed up with the Champneys spa central booking line as directed by Wahanda the following day at 1200; they did not have a record of my booking but took my treatment time preference (afternoon) and confirmed they would email it to the specific Spa (but could not offer a guarantee that this would be possible)- they suggested that the booking may not have been loaded on the system yet. I spoke with Wahanda that evening when I returned home and they could only say that Champneys received the booking by email - they do not ask for confirmation of the booking (the Champneys reservation line was closed at this point - after 5pm). I could not arrive before lunch and I had no certainty that the booking was in place or I would have an afternoon treatment time. When I arrived, the staff could not find my booking (usually a pack is waiting for you) and when found with some help, it took a while to get the pack ready and I was made to feel second rate for not booking direct with Champneys. Luckily the treatment had been booked at 3pm, although the restaurant did not have the lunch booking time, despite confirmation at the front desk. The booking process between Wahanda and Champneys made everything uncertain and took time to confirm on arrival - a real let down and detracted from what should have been a relaxing experience to look forward to and enjoy. This is the second time I have booked with Wahanda - the first time, I could not reach the provider and so arrived for a treatment at a booked time in the morning to find the provider only opens during the afternoon. I gave Wahanda a second chance and was let down again.

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Verified review Visited May 2015
Posted 2 months ago
I went for a Exclusive One Night Spa Break for Two and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 3 months ago
I went for a One Night Champneys Spa Break and have awarded it 4 stars.

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Posted 3 months ago
I spent one day at the spa in April with my mum. Had nice and relaxing time with good service. I like the fact that the pool is a bit warmer than usual so you can enjoy it and don't freeze -especially after treatment. We also joined aqua class which was good fun. Both of us had massages and can recommend Champneys classic massage. Therapists are all very nice, helpful and proffessional. The lunch was also good and tasty. Staff was clearing empty plates quickly and were happy to help with different options. My mum is allergic to gluten so it was great to have many healthy meals to choose from. We really enjoyed our stay and can recommend Champneys spa for a nice day break.

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