Away Spa at W London - Leicester Square Reviews
10 Wardour Street, Leicester Square, London, W1D 6QF
Check availability and book onlineReviews are written by customers after their visit.
223 reviews
Had a terrible experience at the W. My sister had booked spa treatments for my husband and I as a Christmas gift. She received vouchers from the spa via email in advance etc. When we arrived on the day, the spa had no record of our booking and were unable to accomodate us that afternoon. I was thoroughly disappointed especially as I had arranged for child care that day so my husband and I could use this treat together.
Show venue reply...
Nice place to spend some quality time relaxing and indulging in the high quality facilities. So good customer service, although I would urge the spa to ensure that customers leaving the hotel are not racially abused or otherwise.
Due to an incident with the security guards being rude and obtrusive upon our departure we will not return again to spend another £600.00.
Show venue reply...
Despite the size of the gym and spa, I had most of the facilities to myself - and I went on a Sunday. It was nice to have a private workout in the gym followed by a sauna to myself then a relaxing full-body massage ending with a glass of champagne. The spa is tiny so I imagine it can soon feel cramped if busier but I really enjoyed my visit.
Show venue reply...
My massage was amazing she really make a effort to make me feel very good.
I wont call it a spa is more like a beauty place with a steam room and sauna but is no relaxing area!
Champagne was very nice and very cold!
I will go back for treatments.
Show venue reply...
The woman giving the facial was clearly a smoker and I could smell cigarettes whilst she was doing the facial - not exactly relaxing!
Show venue reply...
Contact
Discover
© 2024 Treatwell Limited
f8e1b7f7-b66b-43e6-a86c-8d2dcc7a9c8f