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Venue rating

3.9

30 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Away Spa at W London Leicester Square
Away Spa at W London Leicester Square
W London,
10 Wardour Street, Leicester Square, London, W1D 6QF
United Kingdom

Hotel Spa

Away Spa at W London Leicester Square
W London,
10 Wardour Street, Leicester Square, London, W1D 6QF
United Kingdom

Opening hours

Mon - Sat 10:00 am - 9:00 pm
Sun 10:00 am - 7:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Away Spa at W London Leicester Square

Away Spa is a stylish, ultra-modern spa located within the W London in Leicester Square.

A design-led inner sanctuary on the sixth floor of the hotel, therapists at Away Spa offer everything from Elemis facials and manicures to Ren-branded restful rubdowns. For clients with a little more time on their hands, a fully equipped gym plus sauna and steam rooms are also available.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 30 reviews

5 stars 10
4 stars 10
3 stars 7
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (2)
  • Steam and Sauna Therapy (13)
  • Face
  • Facials (8)
  • Massage
  • Deep Tissue Massage (1)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (19)
  • Nails
  • Manicure (2)
  • Pedicure (2)
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Have you been here? Write a review
Verified review Visited March 2015
Posted 3 weeks ago
The massage was amazing, and I didn't realise you also get a free sauna and steam room afterwards too. Will definitely be going back.

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Verified review Visited March 2015
Posted 3 weeks ago
Tucked away inside the W, the AWAY Spa is a little oasis of calm from the hustle and bustle of London's streets. The steam and sauna facilities are simply rooms off a short hallway in the spa - there is no real changing area as there are three 'bathrooms', each with a shower. The treatment was hands down (no pun intended!) the most relaxing massage I've had. Ever. I'd head back to the W for the massage alone!

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Verified review Visited March 2015
Posted 1 month ago
Had a terrible experience at the W. My sister had booked spa treatments for my husband and I as a Christmas gift. She received vouchers from the spa via email in advance etc. When we arrived on the day, the spa had no record of our booking and were unable to accomodate us that afternoon. I was thoroughly disappointed especially as I had arranged for child care that day so my husband and I could use this treat together.

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Verified review Visited February 2015
Posted 1 month ago
I went for a The REN Rose Wow Sensation Spa Day and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 1 month ago
I went for a The REN Rose Wow Sensation Spa Day and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 month ago
Nice place to spend some quality time relaxing and indulging in the high quality facilities. So good customer service, although I would urge the spa to ensure that customers leaving the hotel are not racially abused or otherwise.

Due to an incident with the security guards being rude and obtrusive upon our departure we will not return again to spend another £600.00.

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Verified review Visited February 2015
Posted 2 months ago
Despite the size of the gym and spa, I had most of the facilities to myself - and I went on a Sunday. It was nice to have a private workout in the gym followed by a sauna to myself then a relaxing full-body massage ending with a glass of champagne. The spa is tiny so I imagine it can soon feel cramped if busier but I really enjoyed my visit.

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Verified review Visited February 2015
Posted 2 months ago
My massage was amazing she really make a effort to make me feel very good.
I wont call it a spa is more like a beauty place with a steam room and sauna but is no relaxing area!
Champagne was very nice and very cold!
I will go back for treatments.

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Verified review Visited February 2015
Posted 2 months ago
The woman giving the facial was clearly a smoker and I could smell cigarettes whilst she was doing the facial - not exactly relaxing!

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Verified review Visited February 2015
Posted 2 months ago
W Hotel lovely.
What go back again & have full body massage, was brilliant.

Liked the free green apples also.

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Verified review Visited February 2015
Posted 2 months ago
I went for a Away Spa Signature Sundays and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 2 months ago
We arrived and were told that only one of us had been booked in and the spa was fully booked, despite having confirmed with the team earlier in the week. However after that initial hiccup, they managed to move things around and fit us both in for treatments and made up for it with a couple of cocktail vouchers to use in the lounge bar after our treatments which was a nice touch! Would recommend to friends but would make sure they triple check the booking before turning up!

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Verified review Visited January 2015
Posted 2 months ago
It was a lovely experience as I went there to catch up with a friend that I hadn't seen for quite a while. We had the WOW sensation package which included a 25minute facial, 25minute back massage and 25minute body scrub. The therapists were absolutely lovely, I really enjoyed the facial I felt like I was in heaven and wanted her never to stop! The only comment I'd make is the space, as the lockers were situated between the sauna and steam room but other than that I had a lovely experience with my friend and we are considering coming back soon.

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Verified review Visited December 2014
Posted 3 months ago
The oriental therapist, sorry couldn't catch her name was absolutely amazing at massage I recieved. If anyone who's going for massage, i 100% can recommend. The best in London!!!

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Verified review Visited December 2014
Posted 3 months ago
Very small spa area, the sauna was pretty much cold so it was basically a small steam room and a shower within the changing room, no relaxation area at all. The only area to sit down is in the reception which is not ideal. I don't think they should be a able to call this a spa getaway day or spa experience. The staff were lovely though and the massage was very good though but next time I would just go there for a massage and a drink at the bar afterwards.

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Verified review Visited November 2014
Posted 4 months ago
I went for a Rock & Roll Spa Day and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 5 months ago
After buying the Mix It Up Package for Away Spa at the W Hotel I was extremely disappointed with the value for money. On arrival after receiving our towels we had to change in two tiny bathrooms that had previously been showered in with dirty flannels left on the side. We then had to wait in what seemed to be their reception area to 'unwind and relax' which wasn't easier with contractors and visitors calling at reception throughout the afternoon. My apparent 'pedicure' was a simple file and polish, I didn't receive any of the usual pedicure treatments such as a foot ex foliation and soak. And then once we had gone downstairs to the lounge for our cocktail most of the areas were reserved for guests of the hotel and the barman were too busy to serve us for what seemed 40 minutes. I was a big fan of the W Hotel and Wylde bar but since my visit to Away spa I'm left disappointed paying £45 for a polish and a cocktail I didn't even get to chose. I also spoke to the receptionist about my disappointment as this was meant to be a relaxing day after a stressful few months and her only response was 'you should have read the small print'.

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Verified review Visited November 2014
Posted 5 months ago
I went for a Away Spa Signature Sundays and have awarded it 3 stars.

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Verified review Visited October 2014
Posted 5 months ago
Amazing deal and day! Only reason why it was not awarded 5* is that there was no relaxation lounge x

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Verified review Visited October 2014
Posted 6 months ago
I went for a Away Spa Signature Sundays and have awarded it 5 stars.

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