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Terrible. My daughter spent 6 hours here and her hair was left in a tangled mess. She had a voucher for a haircut, blow dry and highlights. Her highlights were awful - nowhere near as requested - so they redid them by dyeing over the top and her hair was so matted I ended up helping three hairdressers try to get rid of the tangles. It wasn't finished by the time we left and they offered no apology only excuses that her hair was too long! They didn't even get on to the cut and blow dry. The worst hairdresser ever!