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Staff were attentive, friendly and chatty. It was a really nice haircut and fabulously styled. The place felt a little cold after coming in from the rain but it has a lovely vintage feel.
I was very impressed with my therapist. She was really friendly, gave me loads of practical advice I can put into practice to improve my skin. I was given a mask which helped to get rid of dry dead skin, which I could see at the end was gone. There was 2 rounds of hot towels to open the pores, the cleansing tool wasn't the most comfortable but it was effective. There was another mask, followed my an amazing face, neck and head massage. My skin felt and looked a lot better. Will definitely go back as they do lots of other treatments that look very tempting.
We have used the thermal baths at the Ironmonger before and we do like the facilities. The staff were helpful and explained how the order in which we should use products. We weren't expecting the mud to be soapy and once you're waiting for the steam it's a bit tingly. The steam took a long time to come through and once it did it didn't really fill up that much. We also had a bit of a reaction to the oil on our face. The products did leave our skin feeling smooth but I would say the thermal spa is better value.