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Visited with a friend for a spa day with afternoon tea. After relaxing in the hot tubs, sauna and steam room, we each received a complimentary foot treatment, then an express facial and a wonderful back, neck and shoulder massage. There was plenty of complimentary soft drinks available, and a lovely relaxation room with comfy loungers. After our time in the spa, we made our way back into the bar area of the hotel, where we were served a wonderful afternoon tea by very attentive waiting staff. If you have chance, take a walk around the grounds and say hello to the beautiful peacocks.
To sum up, it's a lovely location with excellent staff - I intend to visit again soon !
Lovely venue, with friendly pleasant staff. The therapist asked how firm I would like her to be during my massage, and adjusted her techniques to suit. I would not hesitate to visit here again, as it was excellent value and the massage was spot-on.
A friend and I had booked the Lushly Polynesian Hand Ritual Manicures. On the day we visited, the weather wa awful, it had been snowing heavily. We were greeted at reception, and asked whether we would like a hot drink before we had our manicures. We were then taken through into a small room where we sat side by side to have our nails done. The hand ritual was lovely, with a hand scrub, massage and moisturising treatment, along with a full manicure including OPI polish which was expertly applied and lasted for at least a week. Would not hesitate to visit again !
I wanted to book for the day after purchase, so I checked with the venue before making purchase to ensure they had availability. They could accomodate us, but I was told that to make bookings using Wahanda vouchers, I would have to ring the central booking line. I made our purchases via Wahanda, then called to book in. Was on hold in a queue with 9 people ahead of me, then was given the option to get a call back, so I took that option. I was called back around 30 minutes later, and was able to make bookings for the next day.
Upon arrival at Bannatynes, we filled in health forms, then were taken through to the changing areas by a member of the spa staff, and also shown where the spa area was. We spent some times in the pool , sauna and steam rooms before heading to the spa area for our treatments. We were offered the option of separate treatment rooms or the dual room, and we opted for the latter. The therapists were professional, and the back and scalp massages were very relaxing. We were offered tea and coffee after our treatments before leaving.
My only criticism would be that the spa area is located upstairs, away from the pool changing areas, meaning that if you choose to make use of the pool facilities, you have to wander around the corridor and stairs in your dressing gown.
A nice relaxing day - we arrived early, and made use of the pool, sauna, steam room, jacuzzi and heated loungers before our treatments,
Jemma was happy to fit me in for a gel manicure at very short notice, and I was extremely pleased with the results, which lasted for a full two weeks. I'm returning next week to have my nails done again.
Tried to call venue today to enquire about making an appointment before I purchased, but phone number was disconnected. Visited venue to find it had been vacated. Don't book as you'll have to get a refund from Wahanda !
Natalie (the salon owner) was very helpful and friendly - she had to ring Wahanda to check something, then she rang me straight back and was able to fit me in for a Deluxe Pedicure the same afternoon.
The treatment itself was lovely, and I left with my feet feeling wonderful and my toenails a lovely shade of Turquoise.
I will be visiting again for a manicure next time :-)