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Vanessa-1's profile

Name: None given
Gender: Female
Location:

Love spa breaks, beauty treatments and fitness deals.



Verified (?) Visited Jun 2015

The beautician that I had wasn't the most approachable or patient of souls so I didn't feel comfortable telling her she missed a bit with the filing. Additionally, no calous removal. Which was a shame- that's the main reason I got it. I did try to bring it up but she just ignored me.



Verified (?) Visited Aug 2014

I have a lot of hair and it can be difficult to dry.
She did very well and it looked really nice.
Additionally, I got lost and got there in a bit of rush and stressed but they were more than happy to accommodate.



Verified (?) Visited Jun 2014

A little disappointing this time. I loved it last time. I had a different technician and it was a little sloppy. The nails were not painted very well and it didn't last at all!
With regards to the pedicure, it was ok, nothing special. It's such a shame because the first time I went there it was amazing.



Verified (?) Visited May 2014

Really friendly staff. They accommodated me despite it being extremely last minute.
Really good job done, cannot fault them. Will definitely return and have recommended to family and friends.



Verified (?) Visited Apr 2014

Great chat, great customer service, skilled hairdresser would definitely go back! Good haircut and style, very happy. Thank you parlour hair



Verified (?) Visited Mar 2014

Staff were very friendly. I was burnt a few times with the hair dryer unfortunately, which kinda shows a little lack of formal training. But it was economical so will return



Verified (?) Visited Feb 2014

The rooms themselves are not the best but it is one of the only places in Birmingham that provides hot wax. The staff is really friendly and very helpful.



Verified (?) Visited Jan 2014

The place itself is very nice and so is the staff. For the price I paid through wahanda, it was 5/5. However, without a wahanda discount it is way over priced!



Verified (?) Visited Feb 2013

I arrive and the hairdresser was running late by 20min, it happens so I didnt get too annoyed.
However, I only had a certain amount of time, so i wasn't given my moroccan oil treatment.
Then the hairdresser cuts my hair and dries it without asking me what style I want it in. When he says he's done Im shocked because to me my hair looks awful and not ready.
I have already voluminous hair and he made it even bigger! When I said to him my hair is too big, he tuts and says "why didn't you tell me earlier?!"- Maybe because you didn't ask and didn't realise that was your default.
My fringe as well looked awful and I told him that it needs some weight taken out of it and he just cuts it shorter but leaves it the same volume. I had to say its fine and leave otherwise I would have a tiny fringe. I have had to clip it up ever since he touched it!
Overall, Maybe he was having a bad day but he was so moody and unapproachable I will not be going back which is a shame because my mother liked it, but in view of my experience she also will not be returning.

Birthday present for a friend and I can honestly say that it was a great experience.
Lovely staff, good therapists and good facilities.
food bar serves very good healthy food.

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Member since: 04-Jul-2011