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The clinic which is set slightly away from the hustle and bustle of lively Covent Garden was refreshingly cool as I stepped in late for my appointment on a very rare hot day. I had called beforehand to explain I was running late and the gentleman that answered was very accommodating and pleasant. The clinic itself has a minimalist décor and was impeccably clean. My therapist, Fabrizio was very friendly and customer focused. He discussed the treatment with me which was helpful as I did not really know what to expect. More importantly he was very knowledgeable about the treatment and provided me with good aftercare advice which I am following. I booked a further treatment before leaving and will be returning next week.
Superb clinic with caring well informed staff and excellent customer service.