Brazilian keratin, facials and massage lover
I went there to get a Brazilian Keratin and to wax my upper lip. Claudia did my hair and she took her time and did a really good job. My hair is very long and thick so some stylists often try to save time by doing bigger strands of hair when applying the keratin and straightening it but Claudia really put effort into it even though it took her lots of time to perfect my hair.
My hair is completely straight now for the first time after a keratin! With the other keratins my hair was still curly but less frizzy. Claudia ensured me though that my hair will go back to normal after a few months, so I hope thats the case because otherwise I will miss my curls lol! Depending on what my hair looks like in a few months from now I can decide if I will go back for another keratin ( because the quality of a keratin really only shows in the 3 months following the treatment).
The waxing was very good as well! Another stylist did the waxing and she did a very thorough job. At other places they apply the wax to the upper lip once on each side but this stylist applied the wax almost 4 times in small patches to ensure no little hairs are left. Big Plus!
Overall: satisfied! staff was nice and service was good. Only reason why I gave 4 instead of 5 stars: 1. the pricing was a bit inconsistent 2. the place was nice and clean but not high end.
I bought a keratin treatment (75 punds) for my aunty. Me, her and her hubby all went there together. As the Brazilian keratin treatment takes about 2 hours I decided spontaneously to get something done instead of just sitting around and waiting. I asked if I could also get the 75 pounds special for the keratin but the guy Rashid told me for me it would cost 200 instead of 75 because my hair is past shoulders... ehm hello? I normally pay 20 or the most 30 pounds extra for my long hair but 125 pounds extra seems crazy to say the least. But anyways, there was no open time slot anyways so I opted for the other special: hair cut and blow dry for 35 pounds, which I was super happy with!
The service was good, the girls who did our hair (mae and I forgot the name of the other girl) were super nice and good at their job.
After my aunt was done with the keratin treatment, her hair looking nice and straightened and ready to go she decided to get a trimm as well since she was already there. Mae did so willingly but then charged my aunt an extra 35 pounds just for the trimm after we already paid 75 for the keratin... Most keratin specials already include a hair cut so 35 was def a rip off.
Well, despite the inconsistent pricing I was happy with my visit, still gave a generous tip and would go again (after double checking all prices first).