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Lovely therapist and excellent treatment but the room was very shabby, decor awful and was absolutely freezing so was difficult to relax. A bit of heating, some candles and a bit of incense or essential oils would have gone a long way to making a good experience excellent.
I felt it only right to give full five stars for everything as it was not the therapists fault that I have not yet managed to go and have a treatment. I booked for Thurs 3rd Oct and it was only a visit to the spa's website that saved me from a wasted journey. The website announced fully booked until December. Confused I called the spa directly only to be told there was no availability for Thurs 3rd Oct and that the Wahanda diary is not correct. Good job I called otherwise I'd have travelled all the way there for nothing. The wahanda site says no need to call and confirm a booking, just turn up! Be aware that this is not correct for all spas and double check. :-(