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Great staff, my appointment started on time, very thorough with attention to detail, amazing value! I will definitely be back again.
The highlights came out quite nicely, though not what I had originally showed the therapist.
The haircut with the male hairdresser was less of a successful event, as he cut off way too much of the length even though I warned him not to, and I wanted to keep the length.
I kept saying I wanted it messy and choppy, but he styled it super sleek instead, so I asked for some paste or product to make it more messy, but they had nothing! In a salon? They should have tons of choice!
When I came to use my voucher, I was expecting to only pay £10 for the long hair charge, but they also wanted another £10 for using two highlight colours, even though it doesn't state this in the voucher, nor did they tell me this before we started.
I refused to pay the extra and they did not seem too happy, even though i left a tip.
The girl who did the colour was good, but i would never have my hair cut there again.