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A lovely experience. Attentive staff from the start. Nice friendly environment. I felt listened to but not over bothered. The hair cut was exactly what I was after. I can highly recommend this venue
Not the easiest place to find but lovely staff. Nice feeling in the room but I've got to say, fish eating my feet is not really worthwhile... just treat yourself to a nice manucure and ignore the tanks :-)
Great location, lovely staff and an all round good experience.
Highly recommend this location. Hair cut was a little shorter than I would have liked but hair grows so nothing to worry about.
Very relaxing and good customer service.
Facial was okay but no neck and shoulders included. Scalp massage was too much - felt like a hole was being rubbed into my skull. Would have preferred a facial and more on the neck.
Facilities were okay but not the best. Had to walk past the front doors when moving from the spa area to the gym/pool too.
The lady who carried out my treatment was great however we had to wait 30 minutes for the room and then was interrupted several times whilst i was on the table with others trying to get in the room - this i think should be reviewed as it didn't come across as very professional.
The hotel really needs to update the 'spa' facilities.
No hot tub, mould in areas, cold pool etc. I also found the treatments and little squeezed in together.
The restaurant had lovely food but service is very slow and they gave me the wrong order.
Good hotel but needs a little TLC in the pool area. Gym was well equiped though.