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From making the phone call the day before my appointment, I knew that 'At one day spa' would be exactly the sort of spa I needed. The environment was chilled out and relaxing, the staff were friendly and flexible making every effort to meet my needs. I opted for a £55 wax package which I felt was an incredibly good deal. The soft (warm) wax was phenomenal and better than any warm wax treatment i've had in the past. Maria was my therapist - she was professional, experienced and incredibly confident which is what one needs when having so much waxing done. 10 out of 10 for at one day spa - i'm definatly coming back.