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HelenaK's profile

Name: None given
Gender: Female
Location: Not provided

No description provided



Verified (?) Visited May 2013

This was a great value for money treatment, however I would not pay full price to go here. The stylist was rather rough. A decent trim though, but wouldn't trust here for a restyle.

This was the worst Spa experience I have had. The facilities are tiny - a jacuzzi that only fits 3 and the steam room was out of order. The plug hole of one of the showers was blocked!
The staff were rude and unhelpful! There had been a problem with their systems - fair enough this happens but no apologies were offered to anyone - a shrug was all anyone got from the staff! The 'tea and cake' was poor, we had to ask for milk and there was NO choice of cake, it took ages to come and when it did the cake was dry and clearly had come out of a box.
The facial was nice, and my therapist commendable - Jade - she was the only good thing in the whole experience! However my friends therapist didn't speak to her - not even to tell her how long she was leaving the mask on for - she just walked out of the room!

All in all a shocking excuse for a Spa - I will never return - our spa day ended at 12 noon - we had had enough!

Enter at your own risk!

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Visited Nov 2012

This is an excellent spa - would recommend to anyone and would definately go back! Everything about Lifehouse is as it should be at a Spa.

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Member since: 18-Feb-2013