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I cannot fault the staff's friendliness and professional manner, however the massage I received was awful and feel like I need another one to recover from it! I feel bad saying this as the girl who did it was lovely. The sauna and swim area was a disappointment too. Grubby and old, there was no ambience what so ever and the closest you got to any sort of refreshments was a school corridor style water fountain. I know this is a Bannatyne but seemed low par even for them.
Plus side of this trip was that I got to finish two of my books, however I'm going to have to book in somewhere else next week - can anyone recommend anywhere?!