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The reviews written about the Ki Clinic in my opinion do not reflect the service that I received in any way. After booking my appointment I paid a £20 deposit. On the morning of the appointment I called to see if I could move it to a later appointment that day, as something had come up with my child's nursery. The clinic did not have any spaces, the next available one was the week after- when I was on holiday! I agreed to the next available slot they had, which was when I came back, to which they wanted another £20 deposit as they were taking my initial deposit as cancellation?? even thought it was them that couldn't fit me it. So after wanting to book a course of three at a cost of over £100 the clinic has lost this business and I will never recommend it to any of my other friends that were looking at booking the treatments. very poor customer service and attitude and a very bad business decision.