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angel9776's profile

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Gender: Female
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Verified (?) Visited Jan 2015

Firstly they were very accommodating - they gave me full time treatment even though I was late by 15 minutes... The massage was very good... I had booked body massage with Indian head massage but on reaching there I was informed that it's just head massage and not Indian head massage... which wasn't what I booked for - but because their service, attitude and customer friendliness was so good... I came back as a happy customer



Verified (?) Visited Jan 2015

Firstly they were very accommodating - they gave me full time treatment even though I was late by 15 minutes... The massage was very good... I had booked body massage with Indian head massage but on reaching there I was informed that it's just head massage and not Indian head massage... which wasn't what I booked for - but because their service, attitude and customer friendliness was so good... I came back as a happy customer



Verified (?) Visited Dec 2014

Loved my hairstyle & make up done by this lovely mother - daughter team. Felt very welcome & their customer service rocked!! Will definitely go there again & can recommend them without a doubt.



Verified (?) Visited Jun 2014

A very nice & friendly salon located in Ealing. I booked it for my father & he received a fabulous treatment from Natalia.

All the staff were very pleasant. I would definitely recommend and definitely go back...

I booked for the pregnancy massage. I tried booking this through Wahanda, but it showed no availability, and hence I called and made the booking over the phone. From the phone conversation to the time I left, the customer service was very nice and professional. Even after I arrived there, it was a pleasant experience.

When I arrived, as per normal, I was also asked to fill in a form asking general information, and what I expected to get out of this massage etc. - I specified that I would like it to have to ease my back pain, especially the lower back, and the right side of the back (which is what I was suffering from due to my 7 month pregnancy)... And that's the only complaint I have... Though Carolina did massage me very well, but she did not focus on the key PAIN areas... and hence at the end of it, I felt relaxed but it did not solve my main purpose of going for the Pregnancy Massage.

Hence, I am not sure if I would recommend or visit again.



Verified (?) Visited Dec 2012

It was a brilliant experience... The only glitch was that the salon is a bit hard to find (but with Jana's directions - I reached there in no time)... but once I was there - I was made to feel at ease. The owner Jana did my manicure + Pedicure + Waxing... she was so nice from start to finish...

Hence, I would definitely go back again, and definitely recommend

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Member since: 22-Nov-2012