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I had a 2 Day Cleanse 2-Go + Iyashi Dome Session and have awarded it 3 stars.
I knew this seemed like a great value deal when i booked it but didn't expect a dirty room or a double bed when I had asked for a twin! However, they were great as they eventually sent us to another local hotel as they were fully booked. The manager was polite and efficient but the receptionist had a lot to be desired. We ate in the restaurant and the food quality was a lot better than i was expecting after seeing a shabby and unclean room. I don't think I would waste my time going there again until they update their rooms and have better reception staff.
The staff are generally very skilled and professional yet friendly. The products they use are excellent and the massage techniques are very relaxing and therapeutic. I would wholeheartedly recommend this place to anyone.
I prefer the wider tables to lay on so ask for these if they appeal. There is some noise from the café sometimes but you can ask for the music to be a bit louder.
My treatments have always been good here and I keep going back!