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Rooms are dated however they are undergoing refurbishment which looks amazing , the food is good , the spa is lovely and the message was well worth it overall good experience :)
Excellent facilities and value for money.The food was outstanding,would definetly visit again!A later checkout time would have been the icing on the cake!
I booked the Ladies who Leisure package through Wahanda which included a back massage (25mins) and facial (25mins) for £50, so it was a good deal. Booking directly with the venue would have cost a bit more which would really not have been worth it.
The spa is within the leisure centre therefore the changing rooms and showers are also used by gym users which took away from the spa feel and meant that the facilities just felt a bit grimey, especially if a class fitnishes when you are changing.
The back massage was not as relaxing as I thought it was going to be, it was just ok and a bit on the painful side and I was actually sore for a couple days after. The facial again was just ok, there was too much cleansing with cold liquid on cotton pads so my face was sore before the oils and lotions were applied. Overall I have paid much less for better massages and facials.
The sauna and steam room were fine but the place just didnt have a nice spa feel, I think my LA fitness facilities are better and much cheaper.
Well worth the money. Friendly staff, beautiful room. Splendid cuisine in the restaurant and breakfast room. Will definitely return, and do not hesitate in recommending. Five star!
Surprised by need to actually be charged £20 deposit for fairly average bath robe. Took two daughters so charged £60 which came out of account, dropped average robes in dirt box now waiting for refund to hit account. It seems to me every customer must therefore be seen as wanting to smuggle the bath robes out if we are charged a deposit which is only refunded on handing it back. I resent that and will search other venues out before returning here.
I went for a One Night Spa, Dinner, Bed and Breakfast Break and have awarded it 4 stars.
Good value for the money, only negative is that the staff left us waiting, so we were late for afternoon tea which was rushed as we did not want less time in the spa. The afternoon tea was nice. The spa experience was great really relaxing we tried everything. We left very refreshed and hoping to go back again.
Lovely relaxing spa day, good facilities, the jacuzzi, whilst outside had good cover u the trees so the weather didn't effect the experience.
Kind, attentive staff, would recommend.
I went for a Luxury Half Spa Day and have awarded it 5 stars.
I would tell staff about the Welcoming staff, cleanliness ,food and generally everything. It was a well worth it day out with the family.