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I paid for a package deal with hair cut, blow-dry, conditioning treatment and 15 minute make-over. The hair cut and blow dry were excellent! I absolutely loved the blow dry and James was very attentive and professional. However my experience was let down by the fact that i was never offered the conditioning treatment or the make-over. After my hair was finished I was given my coat and ushered out. Luckily i had already done my make-up earlier in the day so wasn't too affected but I did find it odd that nobody mentioned the fact that i had pre-paid for the service. I would definitely go back to James for my hair cut/blow dry but would not ever buy a package deal again or recommend the make-over experience/ salon in general.
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