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Lovely venue and staff very nice: it got confusing with the voucher as I was unsure what a thermal journey was and couldn't find out on the website, there was a short description but it still wasn't clear whether it was a treatment-it wasn't it was creams. We were not given these and went back to the desk after a few hours to ask for them. Staff quickly sorted this out and said it was not clear on the voucher, all a bit confusing. Lovely facilities.
Most amazing spa day ever. Had a very very good day. Would love to come back again but maybe not book so last minute as had an 8hr wait until the treatment but overall experience was good!
I went there for a day with my girlfriend. it was absolutely brilliant
The spa staff were friendly, facilities good and not overly busy so plenty of room to relax and enjoy.
I went for a Half Day Thermal Relaxation Spa Day and have awarded it 5 stars.
you may think it was a discounted last minute deal buying from this site, when in fact, it was a full price treatment which allows you to use facilities in event of booking directly with the venue. however on arrival i was made waiting almost 15 min to check in and was told by the receptionoist who was on the phone making complicated booking for someone else, that i can see she was on her own (surely not a great welcome). then i was shown facilities,nothing outstanding and some of them out of use due to maintenance, with tehnical guys wandering around you and fixing things while you trying to relax, and was taken for my treatment, at which point i was told that its 40 min instead of my booked 45min even that I've paid a top price for what they normally charge. definitely rip off and seriously misleading deal in a out of order facilities.
avoid at all cost.
Absolutely wonderful! My forth visit to senspa - relaxing facial and massage, hydrotherapy second to none, relaxing walk in the new forest with ponies and autumnal trees. Would go back tomorrow
Perfect birthday pick-me-up. Booked quickly & easily and spent a cold autumnal day in a warm jacuzzi, sauna and steam room looking out at the wildlife in the surrounding forest. Lovely. All staff I met were courteous and friendly and the short treatment I had (25 min facial) was luxurious and pampering. Only downside to a lovely birthday treat was lack of space around pool/spa area, no poolside beds or chairs available meant there was literally nowhere to lay down and relax after delightful lunch, otherwise would have been perfect!
Throughly enjoyed our annual trip to celebrate our Wedding Anniversery.
Left feeling refreshed and recharged.