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I once again thouroughly enjoyed my mineral spa, I find it so relaxing. My skin is so smooth and soft at the end of the treatment. Looking forward to the next appointment.

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Anonymous



Verified (?) Visited May 2015

A lovely, relaxing experience. Staff very attentive, great massage. Hydrotherapy pool not very big but wasn't overcrowded mid-week. Loved the snow room, haven't tried one before.

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Anonymous

My friend and I had a great time, just what we both needed, I am a carer from my husband (with dementia) he was at the day centre, and Sue is a carer for her Mum. It was so nice, this was the third time we have been, loved the few hours out, and the staff are so nice. Thanks to all, and Wahanda. Margaret.

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Anonymous



Verified (?) Visited May 2015

We came her for my hen party. It was a really nice spa. We enjoyed ourselves. Would recommend to my friends

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Anonymous



Verified (?) Visited May 2015

For the cost this is a lovely way to spend a few hours! Great value for money, very relaxing and the staff were really good. We booked a massage whilt there which was really good and the chill out room is lovely, only thing we missed was a pool but would definitely go again.

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Anonymous

Booked a spa day for two people with afternoon tea. Spa was really lovely and spotless. Had a tour of the spa but not till about an hour after arrival, would have been handy to have it slightly earlier, or at least be told that someone would be coming to show us around. The pool, steam room and mineral room were clean with lovely interior which made them even more relaxing. We both booked in for a massage, relaxing and the massuse was very friendly however my friend asked for a deep tissue massage, when asked if she had any areas in particular she wanted work on my friend replied quadriceps, it was slightly worrying that the massage therapist didn't know where they were therefore stuck to a back massage. You would expect a massage therapist to have some knowledge of basic muscle groups as it is important to know where/ what you are prodding! Would certainly book another spa day here but would book a different treatment next time.

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Anonymous



Verified (?) Visited Apr 2015

Brill highly recommended the food was amazing and the hotel bar did not rip you off either.
Will deff do it again.

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Anonymous



Verified (?) Visited Apr 2015

Me and my three friends had the loveliest day at K West Hotel and Spa. The staff were helpful and polite and any queries we had beforehand promptly. The facilities were excellent, we used the gym in the morning for a few hours and then the spa facilities for the remaining time. The spa environment is incredibly relaxing, but our only issue was with the other guests using their towels to "reserve" the seating areas so there was never anywhere to sit.

The food and drink was also excellent, as were the complimentary products.

Thanks

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After reading such great reviews I was really looking forward to the '5 star' spa I had booked for my mums birthday and her first ever spa trip. When we arrived we were initially told we had to pay for robes and slippers, even though when booking online it said they were included. The spa area itself was smaller than expected. The hydro pool would have been lovely (I imagine) had it been working. However none of the jets worked so it was effectively just a shallow swimming pool. There was a pile of sand in one corner of the pool from where building works were going on and when the builders arrived around 14:30 the noise was certainly less than relaxing. In the morning the steam room was lovely, although the gap under the door meant after a while it got a bit chilly, but after lunch there were used plastic cups all over the floor and on the sides. The sauna was great. We spent a while sat in the salt grotto but nothing really happened it was just a scented room with some tiles missing. The 'relaxation chairs' were tatty and worn and one of the loungers was also broken and out of use. We had the afternoon tea upstairs and the cakes were amazing. However the bread on some of the sandwiches were dry and stale and had clearly been out a long time as the meat and cheese fillings were warm not cold. The chairs upstairs in the dining area were also in need of some reupholstering as they were tatty and worn away in places. In the changing rooms the bins were all full in the toilets and the robe bin at the end of the day was overflowing onto the floor. All in all it was a very disappointing day, however the spa would have potential, just needs a LOT of TLC.

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Anonymous



Verified (?) Visited Apr 2015

I had a lovely time very relaxing but would of liked some relaxing music to chill out even more. can't wait to go again, highly recommended.

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