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A PerfeKt day from the minute we arrived to the minute we left. The meadow room was just amazing and Sally our therapist was Excellant I couldn't believe the quality of service we received for the price we paid.
The hospitality and venue was nice. But the music in the background was a bit distracting (I could still hear it even with earplugs) though others may find it relaxing and pleasant, I personally prefer no noise (and no light- I was given an eye pillow which was nice) so that I can drift in to a meditative state. I prefer flotation tanks for this reason (sensory deprivation). But for those interested in "dry flotation", the sessions here are reasonably priced and can be coupled with another treatment.
A good value, short break.
Food was lovely and the staff were excellent - very professional, even when replacing a broken DVD player late at night! The only niggle was that the room needed a bit of TLC.
The spa area was quite small compared to other spas I have visited, but they were good quality and appeared to be clean. We were able to access each area easily without waiting for other people to finish. The changing rooms are also small so it felt uncomfortable with more than two people in there. I scalded my back on the wall heater as it was so hot (you should turn this down to a safe temperature or put a warning sign up) and generally found the changing rooms too hot while getting changed. The arrangements for afternoon tea didn't appear to have been thought through as we were asked to sit within the bar area where a wedding ceremony and reception were taking place which made us feel awkward and uncomfortable. Overall the spa experience was pleasant and reasonably good value for money but in future we would order food in the spa area rather than the bar.
Absolutely amazing was even better than I thought it would be!! A lovely relaxing place with no judgements and plenty of quiet time
The hotel itself was lovely, staff were friendly and helpful. Food was brilliant for evening meal & breakfast. The only problem was the rooms were very dusty even on the tray with the complimentary chocolates and water. Also the beds were tiny and very uncomfortable, leaving a couple of us with a sleepless night. The spa was good for the discounted price we paid (i wouldnt of paid full price for it) , staff were nice and helpful again. However it felt too rushed as once you got to use one thing, there were other people waiting to get on next and only 2 foot spas didnt stretch far for the 12 people in at that time.
The spa is much smaller than it appears in pictures. The hydrotherapy pool was broken upon arrival (main feature of the day spa.. other than that it is only a sauna and steam really, which you can find at most gyms nowadays!). I can understand that these things happen, but no one mentioned this to us on arrival, and when we asked the staff in the spa about it they just said they didn't know when it would be fixed. At no point did anyone say "sorry about that" or any basic customer sevice re this major feature being out of order.
There is only seating within the spa (outside of the sauna/steam rooms) for just 3 people (or 3 couples - as they are small booths so you wouldn't chill out there with a stranger!) This is because the spa is so small and it means there's not really anywhere to go.
I wouldn't recommend this as a day guest at all. It might be fine to pop down as a hotel guest and use the facilities but if you are planning on making a trip to the hotel spa for a day out you will be very disappointed!
I would thoroughly recommend the Bridge Hotel & Spa, it was the perfect break. The staff were friendly and helpful, the rooms were clean and comfortable and the welcoming chocolates & port were much appreciated! The food was excellent and plentiful. The spa facilities were lovely, we had no treatments but the saunas and hot tub were great. We would definitely return.
I bought to treat my mum to some time out and we had a lovely stay.when we first arrived it was very busy with everyone checking in our room wasnt quite ready but, not a problem we just went for a drink in the bar. All the staff were very professional the hairdryer didnt work but again no problem they fetched another straight away. Was a little disappointed we couldnt book a treatment in the spa because it was to busy so make sure you book these in advance. Food was all good and plenty of it .Overall a nice get away and ideally located for a visit to york or Harrogate. Would go again with a group of friends x
Amazing massage and dry floatation session - in same room as boyfriend. Steam room, sauna and snow/ ice room were great. Spa is a little small but luxurious and the Spektacular day deal is definitely worth it! Had a lovely day.