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The spa area was quite small compared to other spas I have visited, but they were good quality and appeared to be clean. We were able to access each area easily without waiting for other people to finish. The changing rooms are also small so it felt uncomfortable with more than two people in there. I scalded my back on the wall heater as it was so hot (you should turn this down to a safe temperature or put a warning sign up) and generally found the changing rooms too hot while getting changed. The arrangements for afternoon tea didn't appear to have been thought through as we were asked to sit within the bar area where a wedding ceremony and reception were taking place which made us feel awkward and uncomfortable. Overall the spa experience was pleasant and reasonably good value for money but in future we would order food in the spa area rather than the bar.
Absolutely amazing was even better than I thought it would be!! A lovely relaxing place with no judgements and plenty of quiet time
The hotel itself was lovely, staff were friendly and helpful. Food was brilliant for evening meal & breakfast. The only problem was the rooms were very dusty even on the tray with the complimentary chocolates and water. Also the beds were tiny and very uncomfortable, leaving a couple of us with a sleepless night. The spa was good for the discounted price we paid (i wouldnt of paid full price for it) , staff were nice and helpful again. However it felt too rushed as once you got to use one thing, there were other people waiting to get on next and only 2 foot spas didnt stretch far for the 12 people in at that time.
The spa is much smaller than it appears in pictures. The hydrotherapy pool was broken upon arrival (main feature of the day spa.. other than that it is only a sauna and steam really, which you can find at most gyms nowadays!). I can understand that these things happen, but no one mentioned this to us on arrival, and when we asked the staff in the spa about it they just said they didn't know when it would be fixed. At no point did anyone say "sorry about that" or any basic customer sevice re this major feature being out of order.
There is only seating within the spa (outside of the sauna/steam rooms) for just 3 people (or 3 couples - as they are small booths so you wouldn't chill out there with a stranger!) This is because the spa is so small and it means there's not really anywhere to go.
I wouldn't recommend this as a day guest at all. It might be fine to pop down as a hotel guest and use the facilities but if you are planning on making a trip to the hotel spa for a day out you will be very disappointed!
I would thoroughly recommend the Bridge Hotel & Spa, it was the perfect break. The staff were friendly and helpful, the rooms were clean and comfortable and the welcoming chocolates & port were much appreciated! The food was excellent and plentiful. The spa facilities were lovely, we had no treatments but the saunas and hot tub were great. We would definitely return.
I bought to treat my mum to some time out and we had a lovely stay.when we first arrived it was very busy with everyone checking in our room wasnt quite ready but, not a problem we just went for a drink in the bar. All the staff were very professional the hairdryer didnt work but again no problem they fetched another straight away. Was a little disappointed we couldnt book a treatment in the spa because it was to busy so make sure you book these in advance. Food was all good and plenty of it .Overall a nice get away and ideally located for a visit to york or Harrogate. Would go again with a group of friends x
Amazing massage and dry floatation session - in same room as boyfriend. Steam room, sauna and snow/ ice room were great. Spa is a little small but luxurious and the Spektacular day deal is definitely worth it! Had a lovely day.
We enjoyed a lovely overnight stay with afternoon tea ,spa with champagne in the hot tub evening meal and breakfast. Would definitely go again. Lovely mum and daughter time.
Fantastic Spa area. The only thing missing was a pool but the other areas were great. Very relaxing snooze room with nice ambience Different saunas and hot tub to choose from. Laura was particularly helpful especially on mentioning that I had recently found out I was in the early stages of pregnancy. She was extremely helpful and made some alternative suggestions so that the experience was still enjoyable. Hotel very nice. Room nice. Lovely restaurant. Nice bar but could have done with a clean as it looked dusty in areas. Great carvery meal. Afternoon tea was ok but a bit sparse could have done with a little more for 2 people. Scones and jam very nice.
Have stayed here in past on spa break. Big thanks to all staff in spa. Extremely professional and polite which made for a pleasant stay.