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Fantastic Spa area. The only thing missing was a pool but the other areas were great. Very relaxing snooze room with nice ambience Different saunas and hot tub to choose from. Laura was particularly helpful especially on mentioning that I had recently found out I was in the early stages of pregnancy. She was extremely helpful and made some alternative suggestions so that the experience was still enjoyable. Hotel very nice. Room nice. Lovely restaurant. Nice bar but could have done with a clean as it looked dusty in areas. Great carvery meal. Afternoon tea was ok but a bit sparse could have done with a little more for 2 people. Scones and jam very nice.
Have stayed here in past on spa break. Big thanks to all staff in spa. Extremely professional and polite which made for a pleasant stay.
Had a lovely weekend break. The spa facilities were ok but been to nicer places. It was clean but the changing rooms were tiny and the staff weren't very helpful. I was disappointed with the dry floatation. Won't have one again. The food in the restaurant on both the evening and breakfast was really nice. The room was alright but needs a bit of a refurb.
Tried the Dry Floatation at Esque - it is a surreal experience. It was only the second time I have tried it, and it is an excellent add-on to a massage or similar treatment. I only tried 25 minutes, and I do feel it is just that little bit too short, so I would recommend 55 minutes.
I was concerned that this would not be as luxurious an experience as Champneys, which my friend and I have frequented in the past. Some really lovely facilities - particularly the snow room & the jacuzzi. Really appreciated the sun meadow & the Relaks room! Well Done K West Spa!
Lovely staff and we went mid week so was very quite and we had most of the facilities to ourselves during the day. Lovely afternoon tea and the quick fix massage was throughly enjoyed !
The spa was very petite but had everything you'd expect. It had the added bonus of the snow room, which was really good!
We got there really early and it was empty. By midday it was rammed full to a level that wasn't comfortable. It also got really noisy; people had mobiles ringing!
I wouldn't recommend this spa based on the clientele and how busy it got; not very relaxing!
The treatments were good though.
The spa experience was great; the combination of spa facilities, afternoon tea, one night overnight stay with 2 course carvery meal was excellent value for money. The afternoon was really enjoyable and I enjoyed having access to the steam, sauna room and outdoor jacuzzi which was topped off nicely with afternoon tea, the scones were lovely. The bedroom was spacious, clean and the hotel was set amidst the countryside which gave for the option of country walks. Breakfast was great and offered a wide variety including a hot breakfast. Staff were extremely friendly and accommodating and transported us to and from the train station to the hotel which was well appreciated.
With regard to treatments, the dry floatation was extremely relaxing and a nice experience before having a massage. We both had a quick fix massage; however we didn't find this to be particularly relaxing and therefore good value for money. We weren't given prosecco on arrival as outlined by the deal, however we also didn't query it so this may have easily been forgotten as the spa was in full use. A wedding party was also in full swing and by being located close to this we were unable to sleep until it had stopped; not much of a problem as it stopped by 1am. Overall a great experience, friendly staff and a definite must!!
Staff were amazing, particularly laura (I think) in the spa. We had a spa break, the outdoor hot tub was wonderful in the evening, even in December it was cool and crisp outside but perfect in the hot tub, we even had it to ourselves for a while, perfect :-) and the afternoon tea was yummy!
Bought a day pass to the spa, including lunch, to treat me and my sister, and we had a lovely time. The spa area is small (definitely not for big groups), but has a little relaxation/hydrotherapy pool, sauna, steam and a 'snow experience' where you literally stand in snow to cool down. We spent three happy hours there and then changed and went up to the restaurant for a delicious two-course lunch which had a lot of choices on the set menu. This place is great for a relaxing day for one or two, if there aren't a lot of other spa visitors. The downside is that if you want a treatment, you need to leave the spa area and walk to the treatment area along a corridor where, during our visit, a busy conference was happening, men standing outside conference rooms barking into mobile phones etc, and that was not at all relaxing. I wish the hotel would ask people to stay inside the rooms with the doors closed, as I wouldn't have wanted to have a relaxing massage, say, and then push my way past shouting businessmen to return to the serenity of the spa. Everything else was lovely and the staff, both in the spa and restaurant, simply could not have been nicer, but K Spa does need to make sure the walk between treatment rooms and spa is more serene!