Free cancellation up to 48 hours before appointment/stay.
- Full refund if cancelled within 24 hours of placing the order.
- If you cancel the order more than 24 hours, you can get a credit note for the amount paid.
- If cancelled in less than 48 hours before time of appointment/stay or in case of no-show, order will not be refunded.
You must be at least 18 years old to make a online booking.
Good to know
To book your appointment follow the instructions on the website, mobile site or app (as applicable).
You may book up to 3 appointments on the same day by one or more of our stylists and technicians during the same period.
Please note that is best to contacts the salon when booking multiple appointments to make sure the timings of the appointments are correct.
Please check that the details of your booking are complete and accurate before you confirm your booking. We will not be liable for any delay or non-performance if you provide us with incorrect information.
We will confirm our acceptance of your booking by sending you an email to the email address that you provide during the booking process. The contract between us for the provision of your appointment and any additional services added to your booking will be formed when you receive this email confirmation from us.
If you think that there is a mistake in your booking or if you require any changes to a confirmed booking, please contact us to discuss.
Hairdressing at Carlos of London
8 Blenheim Terrace,
St John's Wood,
Online scheduling not available
Online bookings let you pick date/time for your visit.
eVouchers not accepted
If you purchase an eVoucher you will need to book with the venue directly.