Free cancellation up to 24 24 before appointment/stay.
Full refund if cancelled within 1 of placing the order.
If you cancel the order more than 1 , you can get a credit note for the amount paid.
If cancelled in less than 24 24 before time of appointment/stay or in case of no-show, order will not be refunded.
All appointments must be pre-booked in advance. Treatment times are subject to availability; we advise you to kindly contact the spa directly to reconfirm and request your preferred treatment times. 24 hours cancellation policy applies. Peak and off peak rates apply. Additional treatments alteration will incur additional charges. Set time for spa experience and afternoon tea cannot be altered. Spa experience includes treatment time. Rebooking is allowed only before the 24 hours cancellation period; only one rebooking is allowed per package. Package cannot be split between other guests. Vouchers are non-extendable This offer cannot be used in conjunction with other offers or discount. Offers cannot be converted to cash or retail items.
Good to know
You will need to call the venue directly to book your treatment times once you receive your order confirmation. Any additional treatments should be pre-booked to avoid disappointment and have to be paid directly to the venue. Unless otherwise stated, robes and slippers may incur an additional charge.
Landmark London Spa & Health Club at The Landmark London
222 Marylebone Road,
NW1 6JQ T
Online scheduling not available
Online bookings let you pick date/time for your visit.
eVouchers not accepted
If you purchase an eVoucher you will need to book with the venue directly.