Free cancellation before redemption.
Full refund if cancelled within 14 days of placing the order.
If you cancel your eVoucher more than 14 days, you can get a credit note for the amount paid.
Please note, order can not be cancelled if you have booked an appointment/stay by redeeming eVoucher.
Free cancellation up to 48 hours before appointment/stay.
Full refund if cancelled within 24 hours of placing the order.
If you cancel the order more than 24 hours, you can get a credit note for the amount paid.
If cancelled in less than 48 hours before time of appointment/stay or in case of no-show, order will not be refunded.
<p>PLEASE READ BEFORE BOOKING! Terms & Conditions. Deposits: In order to confirm your booking we require a £50 deposit for all new set appointments. This will need to be paid BEFORE we can confirm your appointment and is fully refundable in line with our policy below. The deposit can be paid over the phone 02037013329 or on our website www.ladylash.co.uk through PayPal. Cancellation, rescheduling and missed appointments: You can cancel or reschedule your appointment via email/telephone/voicemail/text message. Cancellations and rescheduling up to 48 hours before your treatment are free of charge. Cancellations and rescheduling less than 48 hours before your appointment or missed appointments will result you losing your deposit and you will be asked to pay in advance for your next appointment. Late cancelling, late rescheduling or missing infill appointments more than once will result having to pay £30 fine and you will be asked to pay £30 in advance for your next appointment. Arrivals: Please arrive early. Every appointment has been allocated a time slot especially for that guest and we would like you to get the most of your appointment time. If it is your first visit, please arrive at least 10-15 minutes before your appointment in order to complete your consultation and remove make up without cutting into your appointment time. For returning guests, please arrive at least 5 to 10 minutes earlier to get ready. If you have make up on, please allow yourself 10 minutes extra to remove all make up. Being unable to arrive early with make up on, we will have to deduct make up removal time from your treatment time. Arriving late will result having less time for your treatment and we cannot guarantee to be able to give you the full service.</p>
Good to know
We appreciate if you arrive for your treatment without eye make up. Please don't apply any creams/oils around eye area on the day on the treatment - it will help your eyelash extensions to last longer. If you wear contact lenses and you feel uncomfortable to keep your eyes closed for 1-2hours with your lenses on - please arrive without lenses on or bring a container to store them during the treatment.
Lady Lash London Eyelash Extensions at Victoria
195-197 Victoria street, London,
PLEASE NOTE! Lady Lash Studio is situated in the office building, not a salon,
From Circle/District line hall take an Exit to Victoria street and turn left,
Online scheduling not available
Online bookings let you pick date/time for your visit.
eVouchers not accepted
If you purchase an eVoucher you will need to book with the venue directly.