We offer person centered counselling. It is an opportunity for you to explore issues or problems that you may have in a safe and supportive place. A counsellor will listen and reflect back key points that you may make. This can shed light on your feelings and help to find a way forward in difficult situations. The first session that you have with us is free of charge as it is an opportunity for both you and us to assess whether counselling is right for you.
Free cancellation before redemption.
Full refund if cancelled within 14 days of placing the order.
If you cancel your eVoucher more than 14 days, you can get a credit note for the amount paid.
Please note, order can not be cancelled if you have booked an appointment/stay by redeeming eVoucher.
Free cancellation up to 24 hours before appointment/stay.
Full refund if cancelled within 24 hours of placing the order.
If you cancel the order more than 24 hours, you can get a credit note for the amount paid.
If cancelled in less than 24 hours before time of appointment/stay or in case of no-show, order will not be refunded.
Phoenix Health and Wellbeing
Online scheduling not available
Online bookings let you pick date/time for your visit.
eVouchers not accepted
If you purchase an eVoucher you will need to book with the venue directly.