Free cancellation before redemption.
Full refund if cancelled within 14 days of placing the order.
If you cancel your eVoucher more than 14 days, you can get a credit note for the amount paid.
Please note, order can not be cancelled if you have booked an appointment/stay by redeeming eVoucher.
Free cancellation up to 48 24 before appointment/stay.
Full refund if cancelled within 1 of placing the order.
If you cancel the order more than 1 , you can get a credit note for the amount paid.
If cancelled in less than 48 24 before time of appointment/stay or in case of no-show, order will not be refunded.
Please note the steam and sauna are within the male and female changing rooms.
Good to know
You will need to call the venue directly to book your treatment times once you receive your order confirmation. Any additional treatments should be pre-booked to avoid disappointment and have to be paid directly to the venue. Unless otherwise stated, robes and slippers may incur an additional charge. Please be aware there are no Jacuzzi's at County Hall.
The Club & Spa at London Marriott Hotel County Hall
Marriott County Hall,
Westminster Bridge Road,
Online scheduling not available
Online bookings let you pick date/time for your visit.
eVouchers not accepted
If you purchase an eVoucher you will need to book with the venue directly.