Free cancellation before redemption.
Full refund if cancelled within 14 days of placing the order.
If you cancel your eVoucher more than 14 days, you can get a credit note for the amount paid.
Please note, order can not be cancelled if you have booked an appointment/stay by redeeming eVoucher.
Good to know
All Body exfoliation treatments require use of the steam rooms first, to open the pores and soften the skin for maximum benefit, please allow at least 15mins prior to treatment.
Please only book body exfoliation treatments in conjuction with a visit to the spa to use the Thermal Experience (£27.15 per person).
The Porchester Spa
Online scheduling not available
Online bookings let you pick date/time for your visit.
eVouchers not accepted
If you purchase an eVoucher you will need to book with the venue directly.