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by CarlosLondon 1 year ago
Thank you for notifying us of your complaint. We strive to provide the best service to all our clients with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We’re sorry that you received a service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To resolve this matter i've notified the staff member involved of your complaint and have now implemented measures of control to prevent any reoccurrence. Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Thank you again for bringing this matter to my attention. Sincerely Stacey Doran

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