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by SanctuaryReception 1 year ago
Hi lildoc1, thanks so much for your detailed feedback. Our usual receptionist was not on yesterday and our therapist was a little confused with this package. The print actually specifies that after Christmas the mulled wine and mince pies are substituted with Bubbly and Chocolates. Ashleigh did call me at our head office and I gave her permission to head out and buy you an extra treat from the lovely Pep & Fodder cake and tea shop to make up for your disappointment. Clearly Brownies were the wrong choice :( There is absolutely no excuse for serving it in a brown paper bag rather than a plate and not having provided bubbly and I thank you for having brought it to my attention. I can assure you this is not something that happens often and I hope this does not put you off coming again.

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