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by DrAli 1 year ago
It is unfair to say no parking when it was made very clear to you in the information and consent forms that were sent out prior to the appointment about free parking except between 1pm and 2pm. Parking really far way is not the feedback we receive. Yes, parking may be about 1-2 minutes walk but at least it is free and that is surely a relief for most people when having a 90 minute appointment covering check up and one hour laser whitening. We are sorry you felt the receptionist was rude. You were late for your appointment and so another date wa suggested rather than charging you a rebooking fee. We still accommodated you despite you being late. Results not guaranteed as stated on consent form and vary from one indivual to another. You were advised to follow it up with home whitening owing which you declined.

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