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by Jackie58 2 years ago
I suspect they gave you a refund to get rid of you they probably get people all the time trying to get something for nothing. I have been to many Spas mostly in Surrey & I have very high standards and can only comment on my experience!! I suggest you look at the other comments for this Spa and see that they are all positive so its only you who had a bad time, perhaps that says something about you???

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See also our tips on dealing with negative feedback.