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origanally booked this for oct 2010, but due to someones error, i wasn't informed of a cancellation and appeared at the spa for my experience only to discover i wasn't going to get one! most disappointed... headed home feeling very dejected! 2nd time round, sucess.. got in .. loved the gym and loved my haircut and the hairdresser! i find this spa very public not like the ones ive been to before where they have been very private and quiet! would i visit again? probably!