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Went there yesterday for a 30 minute massage and cupcake afternoon tea! The spa facilities are small, as mentioned already. Only 3 people at a time can go in the jacuzzi, and it's overfilled so every time anyone gets in water sloshes over the size and the poor staff spend all day mopping up, too difficult to relax when you feel guilty for causing more work for someone! The sauna and steam room are fine, although small. Despite the facilities being small, there were not many other people there so it wasn't really a problem. There were no water fountains/ water jugs so make sure you bring your own. Also, only one out of two showers were working in the female changing rooms.
The massage was fantastic, therapists were friendly and new what they were doing!
We probably won't go again just because of the travelling distance - we are in East London, the spa is a 15 miute walk from Clapham Junction and not really in the most luxurious surroundings! However, if you live nearby this is probbably a great find.