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My first intimate wax. Hurt much less than I expected but I think that's also due to the lycon chocolate wax I chose. Was a very good experience, the receptionist was lovely gave me a glass of water whist I waited. The beautician was lovely, made conversation and explained what she was doing/how to avoid ingrown hairs after the treatment. The salon was very clean. Had a great experience for my first time. Look forward to making it a monthly occurrence.