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I really liked my experience. My facial has produced great results and I felt really comfortable with Anna - she is really lovely. The only feedback I have for my facial is that it'd be nice to be told more about the products and was using and slightly more detail about what each stage of the process would do. Although I've probably had enough facials to know that anyway really.
My housemates remarked at how much clearer my skin looked when I got back, and it didn't break the bank. I'll be back!