Logging you in, please wait...

You are logged in

Log in to your account

Does it offend you?

We expect Wahanda citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

The Bannatyne Spa Cardiff

Though the treatments themselves were fine (nothing to shout about but also not bad), the service we received was disgusting.
We were charged twice for our treatments and the staff were rude, accusatory and unhelpful in getting us one lot refunded. It was actually shocking the lengths they attempted to go to to get out of paying us back our money.
Would never use them again and would recommend anyone looking for a good spa experience to go elsewhere.

Venue scores
Cleanliness
Value
Spa Facilities
Staff
Ambience
Treatment scores

Why are you reporting this review?

Please give us concise information to back up your report

Already a Wahanda citizen?

If you've already registered with Wahanda, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.