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The venue is fine for what I went for - a manicure, I think if I was looking for something more relaxing then I'd chose somewhere else as its quite noisy with the reception, treadmill and other things going on. But, the manicure was great, the lady was lovely, very friendly and chatty, I'd go back to have a manicure with her (although don't know her name!), it was very reasonable and I got an appointment on the same day so can't complain!