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The salon is situated in a side street off Harborne High Street, which is nice and convenient. The salon was clean and comfortable and I was greeted well by the friendly staff so no problem awarding them five stars all round. I was offered to upgrade my treatment from a CACI jowl lift to a full facial, which I did and was not disappointed. I would definitely have a CACI treatment again - I noticed the difference and a couple of people commented on how well I was looking up to a week afterwards.