Logging you in, please wait...

You are logged in

Log in to your account

Does it offend you?

We expect Wahanda citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

The Chelsea Day Spa Boutique at Hollywood Road

I visited this spa today and was very disappointed. It started well with a glass of water. Went to use the loo and the floor and towel was very wet. The therapist came out and explained that the last client was taking a little longer to get ready - as she left I was brought into the room and towels clearly been used. The therapist rolled them up and put them back on the bed for me to use. I was stunned. To be honest I have not had the energy to argue this today as my dad is very ill in hospital and I just came to chill out. The towels were used on me and I just could not relax wondering how dirty they were!!. The massage was rubbish - it was haphazard. There was no structure to it at all - it did not feel like it was being done by a trained therapist at all. The therapist did not ask any questions at all about whether I had any areas I wanted massaged, what pressure, skin type etc (I did fill out a medical questionnaire though). Facial was slightly better - washed by face three times in the process and never dried it before going on to the next bit. The facial massage was better though. All in all....pretty awful

Venue scores
Cleanliness
Ambience
Staff
Spa Facilities
Value

Why are you reporting this review?

Please give us concise information to back up your report

Already a Wahanda citizen?

If you've already registered with Wahanda, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.