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The back massage I had was fab! The therapist (Charlotte) was lovley. She explained what she was going to do and use and did the treatment really well. Reception staff were nice and very helpful.
Lunch was nice (scones could of been fresher) and an option of skimmed milk but im just being fussy there. Staff very attentive and resolved a mix up regarding vegetarian options very quickly.
Pool was clean but there were children in when we arrived wich wasnt very relaxing. The steam room could of been a little cleaner but the changing rooms were clean.also no jacuzzi!!
The relaxation room was very nice if a bit small and the blankets were scratchy (again im being picky).
Overall staff were nice treatment was good and the spa was modern and the gym was adequate. I would recommend. As I said the thing that could be improved were minimal picky things.