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The massage was very good and the facilities in general were nice and clean; however the deal included lunch which was upstairs. It meant after relaxing in the spa, post massage, you then have to get dressed to have lunch upstairs. Spoils the whole "relaxing" part of the day! The pedicure was booked in the afternoon and they were obviously under staffed as it only took 20 mins and was not properly done. This was a Christmas gift from my daughter, and we regularly have pamper days together, but this one was rather disappointing. The lunch was nice though.