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Unfortunately my visit began with a 20minute wait as a lack of communication between the ground floor and basement level treatment area meant that the technician had not been notified of my arrival. Technician was very apologetic and I was happy to overlook the wait and enjoy my treatment.
I must say that this application of shellac has been done so well that 4weeks later, there are still no chips! However my nails have grown considerably so now looking to get done again. Despite the initial issue of the wait, I would be more than happy to visit Ugly Betty's in the future and look forward to choosing my next colour !