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The Spa at Sofitel London Heathrow

i have been at this hotel for valentine's weekend with my partner. Hotel is quiet big and well designed. The room was cleaned and comfortable bed ,hotel staff was nice but the package that we bought was a bit overpriced what we had.. e.g: spa facility of hotel was a bit weak comparing to their room capacity, jacuzzi pool was nice but was small and spa staff they are NOT TRAINED people at all, there was an indian lady she did 90 mins massage to me , i dont think she knows what she is doing and she wasnt polite with me , massage room was super cold when i said can we make it warmer inside ,she didnt do any solution so basically i didnt feel comfortable at all. The hotel need professional massage employee at their Spa. I dont think i will go back to that hotel again.

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